Software Alternatives, Accelerators & Startups

Zendesk VS ChurnTarget

Compare Zendesk VS ChurnTarget and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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ChurnTarget logo ChurnTarget

ChurnTarget helps you reduce your SaaS churn by targeting customers that will soon churn. Using intelligent churn prediction, we will alert you on the customers that are at risk of churning, so you can reach out to them and prevent them from leaving.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ChurnTarget Landing page
    Landing page //
    2020-11-25

Did you know that it is 5 times easier to sell a product to an existing customer than to a new prospect? Furthermore, it can costs up to 5 times more to acquire a new customer than it does keeping the existing ones! A lot of SaaS are putting tremendous efforts into customer's acquisition but face huge churns, without focusing on keeping their customers. 
 If you feel like too many customers are leaving your SaaS, without knowing what to do, the tool we developed is for you.

What is it?  ChurnTarget helps you detect your customers that may soon be leaving your SaaS. By doing this, you can reach out to them before they actually leave, giving you more time to convince them to stay. 


How does it work?  There's nearly no integration to be made to make it work. You have to gather your customer's information in an excel, and upload it to your dashboard on our website, and initiate your report. Machine Learning algorithms will then go through your data, and find links between previous churns to give you a list of the customers which are the most likely to churn in the following weeks. 


When will this be live?  This is still an early version but we expect it to be ready in the following weeks. If you're interested, you can already sign up and talk to us. We are looking for early users and feedbacks, to help us shape our product, according to your needs. We will be giving discounts for early users and people who gave us feedback.

ChurnTarget

$ Details
paid Free Trial
Platforms
Browser
Release Date
2019 November

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ChurnTarget videos

No ChurnTarget videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and ChurnTarget)
Customer Support
100 100%
0% 0
SaaS
0 0%
100% 100
Help Desk
100 100%
0% 0
Churn Optimization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ChurnTarget

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ChurnTarget Reviews

We have no reviews of ChurnTarget yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ChurnTarget mentions (0)

We have not tracked any mentions of ChurnTarget yet. Tracking of ChurnTarget recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and ChurnTarget, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChurnBuster - Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ChurnKit - Find out who removed your service from their website.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ClearBrain - Predict which users will upgrade or churn tomorrow.