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Zendesk VS Chili Piper

Compare Zendesk VS Chili Piper and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Chili Piper logo Chili Piper

Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Chili Piper Landing page
    Landing page //
    2023-09-28

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Chili Piper videos

+ Add

Chili Piper Concierge - Explainer

More videos:

  • Review - How Chili Piper uses the Intelligent Form Scheduler
  • Demo - How Grow Used Chili Piper to Improve MQL to Demos Scheduled by 75%

Category Popularity

0-100% (relative to Zendesk and Chili Piper)

Zendesk

Chili Piper

Customer Support
100 100%
Customer Support
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100
Help Desk
100 100%
Help Desk
0% 0
Event Scheduling
0 0%
Event Scheduling
100% 100

User comments

Share your experience with using Zendesk and Chili Piper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Chili Piper

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Chili Piper Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Chili Piper is an inbound conversion platform built for revenue teams, with features that help reps close deals faster. Chili Piper is perfect for sales teams with 5+ people. It’s for teams who are looking to book sales meetings faster, whether it be:
Source: blog.hubspot.com
The Best Alternatives to Doodle That You Should Check Out
A practical feature of Chili Piper optimizes your calendar and improves productivity. You can set appointment reminders, set buffers between meetings, and reserve time slots. Most important, it makes it easy to schedule appointments.
Source: trafft.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
In the Calendly vs Chili Piper battle, Calendly works well for the individual, but Chili Piper is designed for teams that need sophisticated features.
Source: www.chilipiper.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Chili Piper. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Chili Piper mentions (2)

  • Uncovering Frontend Data Aggregation: Our Encounter with BFF, GraphQL, and Hydration
    Our team at Chili Piper has recently started migrating our backend to a microservices architecture. As a front-end developer, I've been documenting my journey and insights while tackling the challenge of handling aggregated data in this new scenario. - Source: dev.to / about 1 year ago
  • Introvert Project Managers
    Head Sales Rep. ~ Love my job and sometimes it scares me most because I get anxious all the time especially when clients just email me for meetings and booked in 10 minutes.. I know it's my job to handle meetings and all but I hope they sometimes value someone's time. So what I do before every meeting is drink tea and meditate for a 10 or so talk to my plants and chill with my pets, also using chilipiper so that... Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and Chili Piper, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MeetNotes - Increase Productivity with Meeting Notes Tool. More effective minutes, Prepare Agenda, Collaborative Notes & Action Items.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Geekbot - Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Doodle - Make meetings happen. With Doodle, scheduling becomes quick and easy.

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