Software Alternatives & Reviews

Zendesk VS Chat by Stream

Compare Zendesk VS Chat by Stream and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Chat by Stream logo Chat by Stream

Build and ship in app messaging in a few hours
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Chat by Stream Landing page
    Landing page //
    2023-10-08

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Chat by Stream videos

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Category Popularity

0-100% (relative to Zendesk and Chat by Stream)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Chat SDK
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Chat by Stream

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Chat by Stream Reviews

We have no reviews of Chat by Stream yet.
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Social recommendations and mentions

Based on our record, Chat by Stream should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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Chat by Stream mentions (13)

  • 5 Best Instant Messaging APIs
    Stream provides APIs and chat UI components that developers can use to implement instant messaging into their web and mobile applications. - Source: dev.to / 3 months ago
  • Discord Clone Using Next.js and Tailwind - Part 1: Project setup
    We’ll use a modern web tech stack with Next.js and TailwindCSS. Based on that, we’ll build a system with Stream Chat that allows us to create servers and channels inside of them - just like in Discord. - Source: dev.to / 3 months ago
  • How to Build a Video Chat App: Types, Cost, & Must-Have Features
    Keep in mind that not every video or text-based chat SDK or API will be compatible with the structure of your existing app. That is why you and your engineers must deeply understand your app's underlying infrastructure and bandwidth required to transmit a high-quality video stream in real-time. Fortunately, many open-source projects and 3rd party vendors allow you to take a risk-free assessment of whether they are... - Source: dev.to / over 1 year ago
  • Live Commerce: Video Stream Shopping
    As existing live shopping platforms continue to tweak and improve their UX, brands can learn right alongside them how to better serve their customers with live product promotion and education. But, if your business is ready to take the plunge and develop a proprietary live commerce app with all of the bells and interactive whistles, like live chat, make sure you choose the right video, payment, and chat API partner. - Source: dev.to / over 1 year ago
  • Learn SwiftUI: 19 Essential Tutorials for Beginners
    While SwiftUI is beginner-friendly, it's also packed with design and workflow tricks to help streamline the development of top-quality user interfaces and interactions. There are additional aids to help you throughout your development journey, too. By leveraging APIs and SDKs, you can bypass complex builds for elements of your app, like chat messaging. - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Zendesk and Chat by Stream, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SendBird - SendBird is messaging-as-a-service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MirrorFly - World's Most Scalable Voice, Video & Chat SDK for Small, Medium & Enterprises

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

QuickBlox - Cloud communication and data backend.