Software Alternatives, Accelerators & Startups

Zendesk VS Cfengine

Compare Zendesk VS Cfengine and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Cfengine logo Cfengine

CFEngine is a configuration management and automation framework that lets you securely manage your...
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Cfengine Landing page
    Landing page //
    2023-05-12

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Cfengine videos

Webinar: Presenting the new CFEngine Community 3.4.0

More videos:

  • Review - WEBINAR - Infrastructure Automation with CFEngine at LinkedIn
  • Review - Webinar - Unveiling CFEngine Enterprise 3.0

Category Popularity

0-100% (relative to Zendesk and Cfengine)
Customer Support
100 100%
0% 0
DevOps Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Product Deployment
0 0%
100% 100

User comments

Share your experience with using Zendesk and Cfengine. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Cfengine

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Cfengine Reviews

Best 8 Ansible Alternatives & equivalent in 2022
CFEngine is a DevOps tool for IT automation. It is an ideal tool for configuration management. It is one of the best Ansible competitors that helps teams to automate large-scale complex infrastructure.
Source: www.guru99.com
35+ Of The Best CI/CD Tools: Organized By Category
CFEngine is the most cut and dry configuration management software on this list. It was originally released in 1993 and has managed to keep up with software development trends. CFEngine features full CI/CD integration. You can automate infrastructure configurations and manage your patches. It also features compliance reporting and infrastructure hardening.

Social recommendations and mentions

Zendesk might be a bit more popular than Cfengine. We know about 7 links to it since March 2021 and only 5 links to Cfengine. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Cfengine mentions (5)

  • German state ditches Microsoft for Linux and LibreOffice
    Your admin uses cfengine for example https://cfengine.com/. - Source: Hacker News / 2 months ago
  • Replacement for Chef?
    Another oldie but goodie is cfengine: https://cfengine.com/. Source: over 1 year ago
  • What does everyone use for automating setting up a new VPS?
    I'm using rudder (https://www.rudder.io/), it's based on cfengine (https://cfengine.com/). But this is more enterprise ready, you'll be fine with lightweight ansible. Nice thing is, that rudder ensures compliance by periodically executing all defined rules on all endpoints. Source: over 2 years ago
  • Understanding Infrastructure as Code (IaC) in less than 10 minutes
    CFEngine Ansible Chef Puppet Saltstack. - Source: dev.to / about 3 years ago
  • Immutability & loose coupling: a match made in heaven
    Automating mutable systems is often referred to as Configuration Management, and leverages tools such as Cfengine, Puppet, Chef, or Ansible. This tooling uses principles based on the concepts of target state, idempotence, and somewhat related to Mark Burgess’ Promise Theory. Configuration Management aims to make the system convergent, by running a tool on a regular basis, in order to resynchronize the system with... - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Zendesk and Cfengine, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ansible - Radically simple configuration-management, application deployment, task-execution, and multi-node orchestration engine

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Chef - Automation for all of your technology. Overcome the complexity and rapidly ship your infrastructure and apps anywhere with automation.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Puppet Enterprise - Get started with Puppet Enterprise, or upgrade or expand.