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Zendesk VS Cakemail

Compare Zendesk VS Cakemail and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Cakemail logo Cakemail

Email marketing and transactional emails that deliver. Try it for FREE!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Cakemail Landing page
    Landing page //
    2021-08-02

Get all the essentials with a free email marketing account from Cakemail.

  • Email marketing campaigns
  • Email designer
  • Marketing automation
  • Contact management
  • Analytics
  • Subscription forms
  • Marketing API
  • Unlimited users

Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Cakemail videos

No Cakemail videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Zendesk and Cakemail)

Zendesk

Cakemail

Customer Support
100 100%
Customer Support
0% 0
Marketing Automation
0 0%
Marketing Automation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Marketing
0 0%
Email Marketing
100% 100

User comments

Share your experience with using Zendesk and Cakemail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Cakemail

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Cakemail Reviews

Cheap Email Marketing Services: 6 Great Budget Tools Compared
For small business owners, it can be smart to look for an affordable email marketing tool designed for companies just like yours. That’s what Cakemail is – a tool built with the needs of small businesses firmly in mind.
Source: themeisle.com
11 Sendgrid Alternatives For Your Business Email
(Free plan: 12k emails a month; Growth plan: $7 a month)Cakemail is a great service for putting together email campaigns on the fly. Users can sign up for free and immediately gain access to all of the software’s essential tools. It’s an affordable and easy-to-use solution that’s perfect for small business owners and entrepreneurs.Cakemail displays real-time reporting and...
Source: www.duocircle.com
Cakemail Alternatives to Achieve Dynamic Email Marketing Strategy
Cakemail alternatives should have everything you want and more than Cakemail. TotalSend offers mass texting features and shortcodes. You also have full access to the image library and can create dynamic content.
Source: www.poptin.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Cakemail mentions (0)

We have not tracked any mentions of Cakemail yet. Tracking of Cakemail recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Cakemail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

BizConnector - BizConnector offers marketing and workflow automation solutions to small businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

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