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Zendesk VS BuilderTREND

Compare Zendesk VS BuilderTREND and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

BuilderTREND logo BuilderTREND

Buildertrend is the #1 construction management software and construction app for home builders, remodelers, specialty contractors and commercial construction.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • BuilderTREND Landing page
    Landing page //
    2023-06-14

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

BuilderTREND videos

+ Add

How I use Buildertrend for my Construction Company | Jesse Lane

More videos:

  • Review - Buildertrend Set Up & Overview

Category Popularity

0-100% (relative to Zendesk and BuilderTREND)

Zendesk

BuilderTREND

Customer Support
100 100%
Customer Support
0% 0
Construction
0 0%
Construction
100% 100
Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using Zendesk and BuilderTREND. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and BuilderTREND

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

BuilderTREND Reviews

Head-to-head Comparison: inBuild vs. Buildertrend
For this week’s blog, we decided to do a head-to-head comparison between inBuild and Buildertrend. If you’re new here, inBuild is a software that is designed to automate the accounts payable process in construction finances. There are a few software’s that have similar features and benefits. However, no two software’s are the same! See the comparison chart below for a deeper...
Source: www.inbuild.ai

Social recommendations and mentions

Based on our record, Zendesk should be more popular than BuilderTREND. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

BuilderTREND mentions (2)

  • Why are there no startups in the real estate construction sector?
    Not sexy, but these guys do project management for builders: https://buildertrend.com/. - Source: Hacker News / 11 months ago
  • Just landed my first job. Very nervous and feeling inadequate in my current skill set to get the job done. How would you combat this level of imposter syndrome?
    I’ve looked at the type of app they’re asking for and at its highest level, it’s going to be a clone of something like https://buildertrend.com/. At its lowest level it will be something like Microsoft Project. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk and BuilderTREND, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Procore - Procore is the world's most widely used construction project management software. Easy to use, mobile platform with unlimited user licenses.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Corecon - Corecon offers integrated estimating, project management, and job costing for small to medium-sized construction companies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Autodesk BIM 360 - Autodesk BIM 360 is a construction project management software.

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