Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
LiveChat
Zoho Desk
BrandFort
Smart Moderation
WebPurify
Brandbastion
CleanSpeak
Block Together
Howler AI
Alphachat.ai
BrandFort (Brandfort.co) trained their Artificial Intelligence for understanding comments like a human does. BrandFort does not simply focus on certain keywords. No, BrandFort focuses on the meaning of a sentence and assess the sentiment of it. Based on this approach, BrandFort is able to detect sentences with a negative sentiment and complains in a efficient and effective manner.
The same technology is used by BrandFort for detecting spam, profanity and hate. But, the big selling point of the software is to detect complains and negative sentiment in a very precise way. This is important if you are selling a product (or yourself) on your Social Media presence.
Think about a comment like this one: "Oh my god, your product is so overpriced!"
Normal content moderation, which is focused on detecting spam and profanity, will not hide such a comment. However, let's be honest, as a proud business owner, you do not want such a comment on your Facebook or Instagram page.
BrandFort will detect such comments and hide it from your page. The smart thing, BrandFort will hide such a negative comment, but the commentator will not notice it.
The commentator will see their comment on your Instagram page. But no one else will. Take your time responding to it and win the hater over. You can react to the negative comment in peace, but at the same time, you know it's not negatively impacting your brand reputation.
BrandFort protects your brand 24/7, 365 days a year!
Zendesk BrandFortBased on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Smart Moderation - Stop Inappropriate Comments using Artificial Intelligence
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
WebPurify - Profanity Filter, Image Moderation and Video Moderation Services Made Easy.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Brandbastion - We help brands and advertisers monitor and manage their online conversations