Software Alternatives, Accelerators & Startups

Zendesk VS Amazon GuardDuty

Compare Zendesk VS Amazon GuardDuty and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Amazon GuardDuty logo Amazon GuardDuty

Amazon GuardDuty offers continuous monitoring of your AWS accounts and workloads to protect against malicious or unauthorized activities.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Amazon GuardDuty Landing page
    Landing page //
    2023-04-23

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Amazon GuardDuty videos

Deep Dive on Amazon GuardDuty - AWS Online Tech Talks

More videos:

  • Review - Threat Response Scenarios Using Amazon GuardDuty - AWS Online Tech Talks
  • Review - Amazon GuardDuty - Let's Attack My Account! - AWS Online Tech Talks

Category Popularity

0-100% (relative to Zendesk and Amazon GuardDuty)
Customer Support
100 100%
0% 0
Cyber Security
0 0%
100% 100
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and Amazon GuardDuty. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Amazon GuardDuty

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Amazon GuardDuty Reviews

We have no reviews of Amazon GuardDuty yet.
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Social recommendations and mentions

Based on our record, Amazon GuardDuty should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Amazon GuardDuty mentions (13)

  • How Amazon GuardDuty can help keep Amazon EKS secure
    Amazon GuardDuty offers extended coverage, allowing for ongoing monitoring and profiling of Amazon EKS cluster activities.   This involves identifying any potentially harmful or suspicious behavior that could pose threats to container workloads. The EKS Protection feature within Amazon GuardDuty delivers threat detection capabilities specifically designed to safeguard Amazon EKS clusters within your AWS setup. - Source: dev.to / 27 days ago
  • AWS and Cyber Insurance
    Bearing that in mind, AWS help customers harden their infrastructure preventing cyber incidences by mitigating threats and compromises through detection with Amazon Guard Duty. - Source: dev.to / 11 months ago
  • Detecting indicators of compromise in security log data
    Hiya, I would advise not reinventing the wheel, here. If Amazon GuardDuty doesn't do what you need it to, you might want to look at using a third party, like Crowdstrike, for example (referring to the link you posted here). Source: over 1 year ago
  • AWS Beginner's Key Terminologies
    Amazon GuardDuty (Security, Identity, and Compliance) Amazon GuardDuty is a threat detection service that continuously monitors for malicious activity and anomalous behavior to protect your AWS accounts, workloads, Kubernetes clusters, and data stored in Amazon Simple Storage Service (Amazon S3). The GuardDuty service monitors for activity such as unusual API calls, unauthorized deployments, and exfiltrated... - Source: dev.to / over 1 year ago
  • Uncomplicating cloud Security - Incident Response (Part 6)
    Identification: This involves detecting and identifying an incident as soon as possible, determining its scope and impact, and activating the incident response team. Using tools such as Amazon GuardDuty for threat and malicious activity detection. AWS WAF is also an effective managed service to protect web applications and environment. - Source: dev.to / over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Amazon GuardDuty, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cisco Talos - Cisco Talos is a threat intelligence organization dedicated to providing protection before, during, and after cybersecurity attacks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lookout - Lookout is a cybersecurity company that predicts and stops mobile attacks before harm is done to an individual or an enterprise.