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Zendesk VS AlternativeTo

Compare Zendesk VS AlternativeTo and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

AlternativeTo logo AlternativeTo

AlternativeTo lets you find apps and software for Windows, Mac, Linux, iPhone, iPad, Android, Android Tablets, Web Apps, Online, Windows Tablets and more by recommending alternatives to apps you already know.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • AlternativeTo Landing page
    Landing page //
    2018-09-30

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

AlternativeTo videos

+ Add

AlternativeTo for alternative apps and softwares || Website Review

More videos:

  • Review - || AlternativeTo - For alternative apps and softwares ~ Review ||
  • Demo - tesfsd

Category Popularity

0-100% (relative to Zendesk and AlternativeTo)

Zendesk

AlternativeTo

Customer Support
100 100%
Customer Support
0% 0
Software Marketplace
0 0%
Software Marketplace
100% 100
Help Desk
100 100%
Help Desk
0% 0
Software Recommendations
0 0%
Software Recommendations
100% 100

User comments

Share your experience with using Zendesk and AlternativeTo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and AlternativeTo

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

AlternativeTo Reviews

7 Product Hunt Alternative Sites To Submit Or Find Latest Tech
This is a website that delivers you the replacement or alternatives of any app or website you are looking for. Just like Product Hunt lists the new tech, apps or websites, AlternativeTo works in a similar way. Users only have to enter the name of any app or tech and it will display a list of services that have a similar objective. In this way, not only you find new...
Source: www.techuntold.com
15 Best Product Hunt Alternatives 2023
Although AlternativeTo lists all the essential information such as license type and platform at the top of every entry, it does not have a comparison table listing the applications or software features side by side.
Source: rigorousthemes.com
77,686 approved products
Last week I added a new dynamic data point to the homepage of SaaSHub - the number of all approved products. As of now, there are a total of 77,686 approved products. It may not seem much, but it's just 5,000 behind one of my top competitors - AlternativeTo. Of course, the number of listed products isn't paramount. What is most important is the quality of the suggested...
Source: www.indiehackers.com
Postgres Trigram indexes VS Algolia
One of the top competitors of SaaSHub - alternativeto.net is using Algolia for their search autocomplete. I'd suggest testing their search and SaaSHub's. You won't find many differences in the UX or speed.
Source: dev.to
Does it make sense to have a monthly subscription for a premium listing in a software marketplace? : Entrepreneur
The second option I'm considering is accepting sponsorships and displaying sponsors' logos at the bottom of most pages. I just don't want to clutter the site with "regular" ads. For example, one of my biggest competitors is "AlternativeTo.net" and their UI is a bit cluttered and "noisy".
Source: www.reddit.com

Social recommendations and mentions

Based on our record, AlternativeTo seems to be a lot more popular than Zendesk. While we know about 423 links to AlternativeTo, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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AlternativeTo mentions (423)

  • I want to create IMDB for Open source projects
    This is the best that I've ever used to search for similar software: https://alternativeto.net/ No alternative to it that I'm aware of. - Source: Hacker News / about 1 month ago
  • I want to create IMDB for Open source projects
    Https://alternativeto.net/ fills that role for me, it has crowd-sourced reviews, searchable facets, and of course recommendations. - Source: Hacker News / about 1 month ago
  • Browse Self-Hosted Software
    > None of these lists ever seem to be as fleshed out, up to date, or well organized as https://github.com/awesome-selfhosted/awesome-selfhosted or "best of" lists to pick a couple options to evaluate in more depth. If I analyzed 10 times as many options I might discover really wonderful projects I would have otherwise missed, but I struggle to imagine having that kind of time. - Source: Hacker News / about 2 months ago
  • Thinking about switching, what am I giving up?
    There are plenty of video editors available. Go to alternativeto.net which allows you to search for, well, alternatives to your existing apps. Source: 6 months ago
  • Alternatives?
    Just recently I created a post showcasing a library I wrote and the first comment was: there is this other package that does that already. Sure it does, sort of, but its not a silver bullet just as pretty much anything. For applications there are platforms like https://alternativeto.net/ where people can vote for/against them, suggest alternatives and describe the differences between them. I've googled for... Source: 9 months ago
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What are some alternatives?

When comparing Zendesk and AlternativeTo, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Product Hunt - A website that lets users share and discover new products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Alternative.me - Welcome to alternative.me, the source of better software alternatives. Finding suitable software was never easier.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SaaSHub - Find and promote software that will help you grow your business or to be more productive.

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