Software Alternatives, Accelerators & Startups

Zendesk VS ABBYY FineReader

Compare Zendesk VS ABBYY FineReader and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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ABBYY FineReader logo ABBYY FineReader

ABBYY's latest PDF editor software, FineReader 16 you can easily convert files like PDF to Excel, PDF to Word, edit, share, collaborate & more with this PDF editor!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • ABBYY FineReader View, edit, and convert PDFs or compare different versions
    View, edit, and convert PDFs or compare different versions //
    2024-02-22
  • ABBYY FineReader Edit PDFs almost like a Word document and rewrite text paragraphs, edit the content in tables, or rearrange the layout.
    Edit PDFs almost like a Word document and rewrite text paragraphs, edit the content in tables, or rearrange the layout. //
    2024-02-22
  • ABBYY FineReader Convert paper documents or files in multiple formats into searchable PDFs (compliant with ISO specifications) or convert PDFs into Microsoft® Word, Excel®, and more than 15 other formats
    Convert paper documents or files in multiple formats into searchable PDFs (compliant with ISO specifications) or convert PDFs into Microsoft® Word, Excel®, and more than 15 other formats //
    2024-02-22
  • ABBYY FineReader Fill out fields in interactive PDF forms.
    Fill out fields in interactive PDF forms. //
    2024-02-22
  • ABBYY FineReader Share ideas, collect feedback from the team, and get documents approved.
    Share ideas, collect feedback from the team, and get documents approved. //
    2024-02-22

FineReader is an all-in-one OCR and PDF software application designed to increase business productivity. It provides easy-to-use tools to access and modify information locked in paper-based documents and PDFs.

ABBYY FineReader PDF 16 for Windows Digitize, retrieve, edit, protect, share, and collaborate on all kinds of documents in the same workflow. Edit digital and scanned PDFs with a newfound ease: correct whole sentences and paragraphs or even adjust the layout. Incorporate paper documents into a digital workplace with AI-based OCR technology to simplify daily work.

ABBYY FineReader PDF for Mac® Manage your documents more easily and perform all document tasks quicker in digital workflows. Convert PDFs, document images and scans with unmatched accuracy Achieve new levels of productivity when converting documents with the latest OCR technology and view and reuse content from PDFs of any kind with ease.

ABBYY FineReader PDF for iOS - The first smart AI-powered scanner that turns your mobile device into an all-purpose tool to quickly capture docs and books, create electronic copies in PDF and JPEG, and extract texts from scans for further editing and sharing.

Zendesk features and specs

No features have been listed yet.

ABBYY FineReader features and specs

  • Edit and organize PDFs: FineReader PDF empowers professionals to maximize efficiency in the digital workplace. Featuring ABBYY’s latest AI-based OCR technology, FineReader PDF makes it easier to digitize, retrieve, edit, protect, share, and collaborate on all kinds of documents in the same workflow.
  • Collaborate on and approve PDFs: Share ideas, collect feedback from the team, and get documents approved. Use collaboration tools to discuss and make decisions directly in a PDF by marking up, commenting on, and drawing within the document.
  • Protect and sign PDFs: Mitigate security risks when sharing and storing PDFs. Apply and verify digital signatures, redact sensitive information, remove hidden data, and manage access to your PDF documents.
  • Create and convert PDFs: Convert paper documents or files in multiple formats into searchable PDFs (compliant with ISO specifications) or convert PDFs into Microsoft® Word, Excel®, and more than 15 other formats to obtain full flexibility when editing and reusing them.
  • Create fillable PDF forms: Create and edit your own interactive PDF forms to effectively collect information and standardize documents. Compose your forms from interactive fields of different types, set actions, edit existing PDF forms, or add form elements to a regular PDF.
  • Compare documents in different formats: Quickly and reliably identify differences between two versions of a document across different formats, including scans. Rest assured that you can quickly identify unauthorized changes, check to see if edits were implemented as agreed, or verify that the document has not been changed at all.
  • Digitize paper documents and scans with OCR: Leverage the digital workplace by digitizing paper and scanned documents for storage and quick, reliable retrieval or to instantly reuse and edit. Experience the unparalleled accuracy of a market-leading, AI-based optical character recognition (OCR) technology and see how it simplifies your paperwork.
  • Optimize digitization and conversion routines: Leverage FineReader PDF functions integrated with Microsoft Office. Take a digital-first approach: capitalize on the advantages of working with PDFs. Automate document conversion routines across document varieties and multiple formats: PDF, Microsoft®Word, Excel®, and more than 15 others.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

ABBYY FineReader videos

PDF Editor Software - ABBYY FineReader PDF for Windows (2022)

Category Popularity

0-100% (relative to Zendesk and ABBYY FineReader)
Customer Support
100 100%
0% 0
OCR
0 0%
100% 100
Help Desk
100 100%
0% 0
PDF Tools
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and ABBYY FineReader.

What makes your product unique?

ABBYY FineReader's answer:

If you’ve been using ABBYY FineReader PDF for Windows for a while, you’re probably familiar with some of its most commonly used features, such as scanning, saving, viewing, and navigating PDF documents. What you may not know is that FineReader PDF is the “Swiss Army Knife” of digital document applications, jam-packed with smart features that let you master PDFs in a whole new way. ABBYY uses the latest in artificial intelligence (AI) technology to give you an unprecedented level of control over the documents that power your life—for your family, for school, for your home. To give you just a glimpse of the full power of FineReader PDF, let’s take a quick tour of some of its most advanced features.

Why should a person choose your product over its competitors?

ABBYY FineReader's answer:

Flexible pricing plans: Benefit from one-year or three-year subscription plans On premise – locally installed, even for remote offline use Includes ABBYY's renowned OCR with a standardized workflow for any type of PDF Easy-to-use interface License-sharing capability Progressive volume discounts to reach more users for less budget

Which are the primary technologies used for building your product?

ABBYY FineReader's answer:

FineReader PDF empowers professionals to maximize efficiency in the digital workplace. Featuring ABBYY’s latest AI-based OCR technology, FineReader PDF makes it easier to digitize, retrieve, edit, protect, share, and collaborate on all kinds of documents in the same workflow. Now, information workers can focus even more on their expertise and less on administrative tasks

User comments

Share your experience with using Zendesk and ABBYY FineReader. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and ABBYY FineReader

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

ABBYY FineReader Reviews

7 Best OCR Software of 2022 (Free and PAID)
ABBYY FineReader PDF is the best OCR engine that can help you convert PDFs into editable text files with ease. This powerful tool leverages AI-based OCR technology that can recognize text in over 198 languages, making it perfect for converting PDFs from all over the world.
The best alternatives to Abbyy FineReader
Top five alternatives to Abbyy FineReader PDF1. Klippa DocHorizonPros of Klippa DocHorizonConsKlippa DocHorizon is used in industries such asKlippa DocHorizon offers you data extraction for multiple file types such asPricing2. VeryfiPros of VeryfiConsVeryfi is used in industries such asVeryfi’s OCR software offers data extraction for multiple file types such asPricing3....
Source: www.klippa.com
30 Best Adobe Acrobat Alternatives in 2020
ABBYY FineReader is an OCR and PDF software. It is easy to use PDF tool to increase business productivity with documents. You can access and make changes in the content locked in pdf files and paper-based documents.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

ABBYY FineReader mentions (0)

We have not tracked any mentions of ABBYY FineReader yet. Tracking of ABBYY FineReader recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and ABBYY FineReader, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tesseract - Tesseract is an optical character recognition engine for various operating systems

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NAPS2 - NAPS2 is a document scanning application with a focus on simplicity and ease of use.