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Symphony SUMMIT VS Verint

Compare Symphony SUMMIT VS Verint and see what are their differences

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Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16
  • Verint Landing page
    Landing page //
    2023-10-21

Symphony SUMMIT videos

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Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Verint videos

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Keep your words with Verba Recording System

More videos:

  • Review - Verint Workforce Management (WFM): Made for the Way You Work
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Category Popularity

0-100% (relative to Symphony SUMMIT and Verint)

Symphony SUMMIT

Verint

Help Desk
52 52%
Help Desk
48% 48
Business & Commerce
44 44%
Business & Commerce
56% 56
Communication
49 49%
Communication
51% 51
Customer Support
49 49%
Customer Support
51% 51

User comments

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What are some alternatives?

When comparing Symphony SUMMIT and Verint, you can also consider the following products

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Service Creatio - The Omnichannel Customer Service and Support

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zendesk Suite - The complete Zendesk suite in one package

Oracle Service Cloud - Web, Social & Contact Center

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