Software Alternatives, Accelerators & Startups

Zendesk Sell VS Pipeline CRM

Compare Zendesk Sell VS Pipeline CRM and see what are their differences

Zendesk Sell logo Zendesk Sell

Enhance productivity, processes, & sales visibility pipeline

Pipeline CRM logo Pipeline CRM

Customer relationship management and sales CRM software to organize, track, and manage your deals, leads, and contacts. Great for sales teams of all sizes.
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  • Pipeline CRM Pipeline CRM website - Homepage
    Pipeline CRM website - Homepage //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - 14-Day Free Trial
    Pipeline CRM website - 14-Day Free Trial //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Platform
    Pipeline CRM website - Platform //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Solutions
    Pipeline CRM website - Solutions //
    2025-05-12
  • Pipeline CRM Pipeline CRM website - Resources
    Pipeline CRM website - Resources //
    2025-05-12

Get a sales platform that offers easy setup, seamless integrations, and intuitive tools. With Pipeline CRM, you’ll have everything you need to accelerate sales.

Zendesk Sell features and specs

  • User-Friendly Interface
    Zendesk Sell offers a clean and intuitive user interface that simplifies navigation and usage, making it accessible to users with varying levels of technical proficiency.
  • Integration Capabilities
    Seamlessly integrates with other Zendesk products and a wide range of third-party apps, enhancing workflow efficiency.
  • Automation Features
    Provides powerful automation tools for tasks such as lead qualification, follow-ups, and data entry, which save time and reduce manual efforts.
  • Mobile Accessibility
    Zendesk Sell has a robust mobile app that allows sales teams to manage their tasks and pipeline on the go.
  • Pipeline Management
    Offers comprehensive pipeline management features, including visual sales pipelines and customizable stages, to help track and optimize sales processes.

Possible disadvantages of Zendesk Sell

  • Pricing
    Zendesk Sell can be expensive, especially for smaller businesses or startups, making it less accessible for those with a limited budget.
  • Complexity for Advanced Features
    Some advanced features may have a steep learning curve and may require additional training for effective utilization.
  • Limited Customization
    While offering a good range of functionalities, sometimes customization options may fall short for businesses with highly specific needs.
  • Occasional Performance Issues
    Users have reported occasional slowdowns and performance issues, which can disrupt workflow efficiency.
  • Integration Learning Curve
    Despite its integration capabilities, setting up and managing integrations may require a certain level of technical expertise, posing a challenge for non-technical users.

Pipeline CRM features and specs

  • User-Friendly Interface
    Pipeline CRM offers an intuitive and easy-to-navigate interface, making it accessible for users of various technical proficiencies.
  • Customizable Sales Processes
    The platform allows users to tailor their sales pipelines to fit their specific business processes and workflows.
  • Robust Reporting Tools
    It features comprehensive reporting and analytics tools that enable users to generate detailed insights into sales performance and other key metrics.
  • Integration Capabilities
    Pipeline CRM supports integrations with a variety of third-party applications, such as email marketing tools and other popular business software, enhancing its functionality and flexibility.
  • Strong Customer Support
    Users frequently praise the quality of customer support, noting quick response times and effective solutions.
  • Affordable Pricing
    Pricing plans are competitive and provide good value for small and medium-sized businesses looking for cost-effective CRM solutions.

Possible disadvantages of Pipeline CRM

  • Limited Advanced Features
    Compared to some of its competitors, Pipeline CRM may lack more advanced features such as deep AI-based analytics and advanced automation.
  • Mobile App Limitations
    The mobile application is often considered less robust and feature-rich compared to the desktop version, which might limit its utility for on-the-go professionals.
  • Customizability Limits
    While the platform allows for some customization, it may not be sufficient for businesses with highly specialized or complex sales processes.
  • Scalability Constraints
    Pipeline CRM might not scale as effectively for very large enterprises with complex CRM needs, making it more suitable for smaller to mid-sized organizations.
  • Learning Curve for Advanced Features
    Despite its user-friendly design, mastering some of the more advanced features and functionalities can take time and may require additional training or support.

Zendesk Sell videos

Zendesk Sell Review: Overview, Key Features, Pros And Cons, And Similar Products

More videos:

  • Review - Zendesk Sell Overview
  • Demo - Zendesk Sell: Introduction Demo
  • Demo - Zendesk Sell Overview Demo

Pipeline CRM videos

PipelineDeals Review - CRM software review

More videos:

  • Review - PipelineDeals Customer Management Overview
  • Demo - PipelineDeals Demo

Category Popularity

0-100% (relative to Zendesk Sell and Pipeline CRM)
CRM
19 19%
81% 81
Sales
17 17%
83% 83
Business & Commerce
100 100%
0% 0
CRM Platforms
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Sell and Pipeline CRM

Zendesk Sell Reviews

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Pipeline CRM Reviews

14 Best Copper CRM Alternatives to Use in 2022
Pipeline CRM empowers businesses to take better control of their sales processes and optimize them to increase profitability. The tool allows you to customize various modules, including pipeline stages, data fields, and user roles, to adapt them according to your organization’s needs. Your team members can track their progress against goals with visual leaderboards provided...
7 Salesforce Alternatives You Need To Check Out Now
Combating this challenge, automation on PipelineDeals creates workflows to close your deals with an improved turnaround time. This feature takes care of an entire host of tasks- from prompting the next action to be taken and notifying the team managers of a closing deal with alerts, to viewing your sales pipeline from start to finish as well as creating a new deal when a...
Source: sprout24.com

What are some alternatives?

When comparing Zendesk Sell and Pipeline CRM, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

WORKetc CRM - All-in-one business management system. CRM + Social + Projects + Billing