Software Alternatives, Accelerators & Startups

Pipedrive VS Zendesk Sell

Compare Pipedrive VS Zendesk Sell and see what are their differences

Pipedrive logo Pipedrive

Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zendesk Sell logo Zendesk Sell

Enhance productivity, processes, & sales visibility pipeline
  • Pipedrive Landing page
    Landing page //
    2024-08-12

Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business. Sign up for a 14-day free trial.

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Pipedrive

$ Details
paid Free Trial $14.0 / Monthly (Essential package)
Platforms
Android iOS Browser Web
Release Date
2011 July
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Martin Henk
Employees
500 - 999

Zendesk Sell

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Pipedrive features and specs

  • User-Friendly Interface
    Pipedrive is known for its intuitive and easy-to-navigate interface, making it accessible for users without extensive technical skills.
  • Pipeline Management
    It offers robust pipeline management features that help users visualize their sales processes and track deal progress effortlessly.
  • Customization Options
    Pipedrive allows for extensive customization, enabling users to tailor the CRM to their specific needs, including custom fields and workflow automations.
  • Integration Capabilities
    It integrates with numerous third-party applications like Gmail, Outlook, and Zapier, enhancing its functionality and allowing for seamless data flow.
  • Mobile App
    Pipedrive provides a well-designed mobile app that allows users to manage their sales activities on the go, ensuring productivity from anywhere.

Zendesk Sell features and specs

  • User-Friendly Interface
    Zendesk Sell offers a clean and intuitive user interface that simplifies navigation and usage, making it accessible to users with varying levels of technical proficiency.
  • Integration Capabilities
    Seamlessly integrates with other Zendesk products and a wide range of third-party apps, enhancing workflow efficiency.
  • Automation Features
    Provides powerful automation tools for tasks such as lead qualification, follow-ups, and data entry, which save time and reduce manual efforts.
  • Mobile Accessibility
    Zendesk Sell has a robust mobile app that allows sales teams to manage their tasks and pipeline on the go.
  • Pipeline Management
    Offers comprehensive pipeline management features, including visual sales pipelines and customizable stages, to help track and optimize sales processes.

Possible disadvantages of Zendesk Sell

  • Pricing
    Zendesk Sell can be expensive, especially for smaller businesses or startups, making it less accessible for those with a limited budget.
  • Complexity for Advanced Features
    Some advanced features may have a steep learning curve and may require additional training for effective utilization.
  • Limited Customization
    While offering a good range of functionalities, sometimes customization options may fall short for businesses with highly specific needs.
  • Occasional Performance Issues
    Users have reported occasional slowdowns and performance issues, which can disrupt workflow efficiency.
  • Integration Learning Curve
    Despite its integration capabilities, setting up and managing integrations may require a certain level of technical expertise, posing a challenge for non-technical users.

Analysis of Pipedrive

Overall verdict

  • Overall, Pipedrive is a well-regarded CRM solution especially praised for its ease of use and effectiveness in helping small to medium-sized businesses streamline their sales process.

Why this product is good

  • Pipedrive is often regarded as a good CRM tool because it provides a simple, user-friendly interface that helps sales teams manage leads, track communications, automate repetitive tasks, and analyze data to improve sales processes. It integrates well with other tools and offers customization options to fit various business needs.

Recommended for

    Pipedrive is recommended for small to medium-sized businesses (SMBs) and sales teams seeking a straightforward, affordable, and efficient tool to manage and improve their sales operations. Particularly, it suits teams that prioritize visual sales pipelines and require an easy learning curve.

Analysis of Zendesk Sell

Overall verdict

  • Zendesk Sell is generally regarded positively, especially by small to medium-sized businesses that need an easy-to-use CRM with powerful capabilities. While it may not have all the advanced features of more complex CRM systems, its simplicity and integration with other Zendesk products make it a reliable option for many sales teams.

Why this product is good

  • Zendesk Sell is considered a strong choice for businesses looking for a CRM solution due to its user-friendly interface, robust integration capabilities, and comprehensive features designed to optimize the sales process. It offers tools for managing leads, tracking interactions, and automating sales workflows, which can help businesses enhance their sales team's productivity and efficiency.

Recommended for

    Zendesk Sell is recommended for small to medium-sized businesses, sales teams looking for a straightforward CRM solution, and companies that are already using other Zendesk products and want a seamless integration across their customer service and sales platforms.

Pipedrive videos

Pipedrive Review - Sales CRM Tool

More videos:

  • Review - Pipedrive Review: the Good the Bad and the Ugly
  • Review - What's new in 2019 - Pipedrive
  • Tutorial - What is CRM? (Customer Relationship Management)
  • Review - Pipedrive CRM Review 2021
  • Review - Pipedrive is the Best CRM for More Sales
  • Review - Pipedrive CRM Review: Key Features, Pros And Cons, And Alternative Products
  • Review - Pipedrive Review, Pricing and Features

Zendesk Sell videos

Zendesk Sell Review: Overview, Key Features, Pros And Cons, And Similar Products

More videos:

  • Review - Zendesk Sell Overview
  • Demo - Zendesk Sell: Introduction Demo
  • Demo - Zendesk Sell Overview Demo

Category Popularity

0-100% (relative to Pipedrive and Zendesk Sell)
CRM
96 96%
4% 4
Sales
97 97%
3% 3
Sales Workflow
97 97%
3% 3
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pipedrive and Zendesk Sell

Pipedrive Reviews

  1. Pieter Jan
    · Co-founder at Vizito ·
    The best CRM for our SaaS business

    Pipedrive has made our business much more efficient in following up deals. Keep track of deals, meetings, mails and phone calls all in one place. We can quickly follow up on offers and used Pipedrive's automations and API to integrate our Vizito trials directly into Pipedrive.

    It offers the most flexibility while maintaining an easy-to-use interface and their support is superb!

    Keep up the great work!

    🏁 Competitors: HubSpot CRM, Teamleader
    👍 Pros:    Easy to use|Quick and easy|Stable|Easy integration|Api integration|Rest api|Cost-efficient
  2. jeet998
    · Chief Manager at Entab Infotech Pvt Ltd ·
    Best CRM Software: PipeDrive

    All alternatives are good but we prefer Pipedrive because of its great customization and most fit for company/business development.


Why We’re Building Mria CRM: The First Truly Native CRM for Jira
Next, we tried going outside the Atlassian ecosystem – using standalone CRMs like Zoho and Pipedrive. While these platforms were powerful, integrating them with Jira was costly, complex, and prone to syncing issues. We constantly battled data silos, duplicated effort, and poor visibility across systems. What we gained in CRM functionality, we lost in efficiency.
Source: mriacrm.com
Top 9 Best Copper CRM Alternatives for Businesses in 2023
Pipedrive offers a low-cost version for $12.50 per month that excludes the majority of the CRM capabilities that salespeople seek. Users must purchase the $50 version at least in order to run a business.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Using Pipedrive, businesses can customize chatbots and web forms and import or export data to and from spreadsheets or another CRM like Salesforce. The solution offers an AI-powered sales mentor for analyzing customer data usage. And its easy-to-use CRM software simplifies marketing and sales processes for businesses with small teams. Pipedrive is economically priced, making...
14 Best Copper CRM Alternatives to Use in 2022
Pipedrive is a CRM designed to grow sales. This Copper alternative provides businesses the ability to build custom sales pipelines to visualize the movement of prospects through the sales cycle. Pipedrive’s analytics help eliminate guesswork and allow you to make smarter decisions for your business. The software also allows you to automate several aspects of your sales...
What is CRM?
Hubspot is known for its marketing tools focused on the digital world. It launched its CRM just 3 years ago, and it has been widely accepted by small businesses due to its simplicity and low price. Another very similar alternative in this regard is Pipedrive.
Source: prokom.es

Zendesk Sell Reviews

We have no reviews of Zendesk Sell yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Pipedrive seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Pipedrive mentions (2)

  • Why doesn't Microsoft have a better CRM product...?
    I feel like Microsoft could offer a more robust CRM than what's present with 'Contacts' under Outlook, and pretty easily. Something like Pipedrive... I mean it could syncronize all the datapoints that local Microsoft programs already have access to: mail, contacts, projects, teams, and LinkedIn. Source: over 2 years ago
  • Building Reach in Public
    Pipedrive → our CRM for tracking leads, tasks, conversations, and deals. We chose Pipedrive because it does a good job of providing an intuitive and relatively simple CRM while still having enough features to track our sales conversations. Pricing is accessible. Source: over 3 years ago

Zendesk Sell mentions (0)

We have not tracked any mentions of Zendesk Sell yet. Tracking of Zendesk Sell recommendations started around Mar 2021.

What are some alternatives?

When comparing Pipedrive and Zendesk Sell, you can also consider the following products

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Pipeline CRM - Customer relationship management and sales CRM software to organize, track, and manage your deals, leads, and contacts. Great for sales teams of all sizes.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Pipeliner CRM - Pipeliner CRM empowers small to medium-sized sales teams to close more deals and lower risk. Implementation and training are a breeze. Mac & Windows.

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.