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Zendesk VS Ryver

Compare Zendesk VS Ryver and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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  2. » Videos
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Ryver logo Ryver

Ryver provides all of your team communications in one place: chats, posts, and files.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • Ryver Landing page
    Landing page //
    2022-01-27

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Ryver videos

+ Add

Ryver in Action

More videos:

  • Review - Why I decided to quit Slack and start chatting on Ryver
  • Review - Ryver | Full guide and features explained in detail

Category Popularity

0-100% (relative to Zendesk and Ryver)

Zendesk

Ryver

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Ryver

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Ryver Reviews

15 Best Instant Messaging Apps for Business
With unlimited topis, chat, file sharing and conversation searching, Ryver streamlines team communication without restrictions. Messages can easily be transformed into tasks, and voice and video calls are being added.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Similar to Slack, Ryver lets you communicate through open forums, private groups, and direct messages. It also makes voice and video calls for up to 5 users per call. And if you have a Zapier account, you can also connect Ryver to your favorite apps.
Source: blog.hubspot.com
Top 11+ Slack Competitors to look out for in 2020
When it is about Integration, Slack wins the battle with easy to implement 1000+ integrations. But when it is about task and content management, we are not sure if there are tools that are as competent as Ryver. Through this tool, one can create a task out of inbox messages, start a topic thread, set a reminder, add a reaction, and pin it.
Source: www.troopmessenger.com
Top 20 Skype for Business alternatives for 2019 and beyond
Like Skype for Business, Ryver allows users to communicate via instant messaging, and group chat. However, there’s no audio or video conferencing unless you adopt the native integration with FreeConference.
Source: medium.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

Ryver mentions (0)

We have not tracked any mentions of Ryver yet. Tracking of Ryver recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Ryver, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Slack - A messaging app for teams who see through the Earth!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Confluence - Confluence is content collaboration software that changes how modern teams work

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Flock - A faster way for your team to communicate

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