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Zammad VS GoodDay

Compare Zammad VS GoodDay and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

GoodDay logo GoodDay

Good Day - Inspiring work management
  • Zammad Landing page
    Landing page //
    2023-07-27
  • GoodDay Landing page
    Landing page //
    2023-04-21

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

GoodDay videos

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Goodday Cultured milk review

More videos:

  • Review - MY REVIEW ABOUT GOODDAY CULTURED MILK DRINK #GoodDay #MadeFromJapanTechnology #hometesterclub

Category Popularity

0-100% (relative to Zammad and GoodDay)

Zammad

GoodDay

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using Zammad and GoodDay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and GoodDay

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

GoodDay Reviews

We have no reviews of GoodDay yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zammad should be more popular than GoodDay. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

GoodDay mentions (2)

  • Solo project management app?
    Slightly more complicated than Todoist or TickTick, but much more powerful is GoodDay. Which is a kind of simplified ClickUp. Not well known, but quite OK. Source: 12 months ago
  • Building IT department from the ground up. I would like your advice.
    What I would like help with is building my stack. Currently, they are using Google Workspace and trying out Goodday for task management. They are a hybrid of Macs and a few pcs that they purchaced before hiring me. I am thinking about moving from Google Workspace to Microsoft 365 because that is what I am used to. In addition too, they are willing and able to move to a windows environment. This company has been... Source: over 1 year ago

What are some alternatives?

When comparing Zammad and GoodDay, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Redmine - Flexible project management web application

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Trac - Trac is a project management and bug/issue tracking system. Provides an interface to Subversion and an integrated wiki.

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