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Zammad VS Device42

Compare Zammad VS Device42 and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

Device42 logo Device42

Automatically maintain an up-to-date inventory of your physical, virtual, and cloud servers and containers, network components, software/services/applications, and their inter-relationships and inter-dependencies.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • Device42 Landing page
    Landing page //
    2023-03-14

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Device42 videos

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Device42 Demo

More videos:

  • Review - IP Address Management (IPAM) with Device42

Category Popularity

0-100% (relative to Zammad and Device42)

Zammad

Device42

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
DCIM Software
0 0%
DCIM Software
100% 100

User comments

Share your experience with using Zammad and Device42. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and Device42

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

Device42 Reviews

20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Device42 is a cloud-based ITAM software that provides a complete view of IT infrastructure, including hardware and software assets, network components, and applications. It offers automated discovery and inventory, real-time asset tracking, and configuration management capabilities. In addition, Device42’s customizable dashboards and reports provide insights into asset...
Source: infraon.io
Top 11 IPAM Software
Device42 is a powerful IP Address management solution that integrates server room asset management.
Source: cllax.com

Social recommendations and mentions

Based on our record, Zammad seems to be a lot more popular than Device42. While we know about 18 links to Zammad, we've tracked only 1 mention of Device42. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

Device42 mentions (1)

  • My first gig as a sys admin has made me bitter already
    This, essentially, is how you will find every single environment, in my experience. The first thing I would do is use something like device42.com to discover my environment. They have a free trial, and the license cost for 1-100 servers is only $1500. That (or any similar tool) will give you a baseline of what you're working with in a centralized database. Using that, you can get a much better idea of what's going... Source: 11 months ago

What are some alternatives?

When comparing Zammad and Device42, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

DCImanager - DCImanager is a platform for managing physical equipment. Connect any physical equipment to a single platform. Use the platform to manage your servers, switches, PDU as well as physical and virtual networks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cisco ACI - Application Centric Infrastructure (ACI) simplifies, optimizes, and accelerates the application deployment lifecycle in next-generation data centers and clouds.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ManageEngine OpManager - Monitors routers, switches, firewalls, load-balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and everything that has an IP and is connected to the network.

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