Software Alternatives, Accelerators & Startups

Zammad VS CloudSponge

Compare Zammad VS CloudSponge and see what are their differences

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

CloudSponge logo CloudSponge

Companies from every industry use CloudSponge’s Contact Picker to get access to their users’ address books.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • CloudSponge Landing page
    Landing page //
    2023-09-14

CloudSponge is a Contact Picker for all major address books. It allows your users to share their address books without ever needing to remember, type, or upload emails manually.

CloudSponge has been around since 2009 perfecting a product that will help companies get the most out of their existing word-of-mouth sharing feature.

We’ve come a long way from the copy and paste game. We know that once a customer has to leave a site to gather that information, they could leave forever. With the Contact Picker, users have straight access to their entire address books. Sharing contacts becomes a simple click. With straight access to their address books, users are going to share more. That means more site visitors, more referrals, more sales, better open rates, and lower customer acquisition costs.

Zammad

Website
zammad.org
Pricing URL
-
$ Details
Platforms
-
Release Date
-

CloudSponge

$ Details
paid Free Trial $50.0 / Monthly (Basic unlimited plan starts at $50 with a 14-day trial.)
Platforms
Browser Mac OSX Linux REST API JavaScript Wordpress Java Magento Shopify Python .Net Ruby Gather Conjured Referrals We Love Customers
Release Date
2010 January

Zammad features and specs

No features have been listed yet.

CloudSponge features and specs

  • Unlimited address books: Yes
  • Universal Contact Picker: Yes
  • Custom Stylesheet and Fonts: Yes
  • Custom Languages and Labels: Yes
  • Your Brand White-Labeled: Yes
  • RESTful Contacts API: Yes

Zammad videos

Zammad

More videos:

  • Review - Zammad - LDAP Integration

CloudSponge videos

What is CloudSponge?

More videos:

  • Demo - CloudSponge Explainer

Category Popularity

0-100% (relative to Zammad and CloudSponge)
Customer Support
100 100%
0% 0
Sales
0 0%
100% 100
Help Desk
100 100%
0% 0
Referral Software
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

CloudSponge mentions (0)

We have not tracked any mentions of CloudSponge yet. Tracking of CloudSponge recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and CloudSponge, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

PersistIQ - It takes multiple touch points before a lead engages. PersistIQ automates the tedious parts while preserving the key human elements of sales

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ReachEdge - ReachLocal offers comprehensive digital marketing services to help businesses reach their customers. Start enhancing your local online marketing today.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dux Soup - Dux-Soup is a lead generation tool for LinkedIn.