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Zammad VS ReachEdge

Compare Zammad VS ReachEdge and see what are their differences

Atera
The only IT management platform powered by Action AI™ featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page

ReachEdge logo ReachEdge

ReachLocal offers comprehensive digital marketing services to help businesses reach their customers. Start enhancing your local online marketing today.
  • Zammad Landing page
    Landing page //
    2023-07-27
  • ReachEdge Landing page
    Landing page //
    2022-01-02

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

ReachEdge videos

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Getting Started with ReachEdge from ReachLocal

More videos:

  • Review - Reporting 101 in ReachEdge
  • Review - ReachEdge Software: Lead Management & Marketing Automation from ReachLocal

Category Popularity

0-100% (relative to Zammad and ReachEdge)

Zammad

ReachEdge

Customer Support
100 100%
Customer Support
0% 0
Sales
0 0%
Sales
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Marketing
0 0%
Email Marketing
100% 100

User comments

Share your experience with using Zammad and ReachEdge. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zammad and ReachEdge

Zammad Reviews

Top 13 Freshdesk alternatives and competitors for 2024
Many review sites have only a small amount of user reviews, so it’s hard to tell if businesses are using Zammad. The platform offers many standard features, like reporting, integrations, chat, and text templates. Zammad also has a knowledge base that allows businesses to publish FAQs, help center articles, and internal SOPs, in addition to category permissions and ticket...
Source: www.zendesk.com

ReachEdge Reviews

We have no reviews of ReachEdge yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: about 1 year ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: over 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: over 1 year ago
View more

ReachEdge mentions (0)

We have not tracked any mentions of ReachEdge yet. Tracking of ReachEdge recommendations started around Mar 2021.

What are some alternatives?

When comparing Zammad and ReachEdge, you can also consider the following products

osTicket - osTicket is a widely-used open source support ticket system.

Synthesio - Synthesio is a social intelligence tool or a marketing software that is specially made for the purpose of social media monitoring and social analytics.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Swift Social - All-in-One Social Media Growth and Management Tool

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TitanMLM - TitanMLM is a modern multi-level marketing management software that allows businesses to manage their operations from a single platform.

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