Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
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I wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, You Need A Wiki seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Personally I use YNAW (You Need A Wiki), which makes you a wiki using google drive, I know obsidian is also good but it just doesn't jive right for me. Source: 5 months ago
I personally use google drive, and use https://youneedawiki.com/ to display it as a wiki. Completely free. Source: 12 months ago
Is there a wiki that has a sidebar which uses some kind of expandable / collapsable folder structure that makes the taxonomy really clear? Here's an example as used in youneedawiki. I really like how clear and fast it is to see where you are in any particular knowledge branch. Source: about 1 year ago
Trying to nail down what tools we will use as a fully remote team needing to work asynchronously. We will have paid versions of GitHub (Teams) and Google Workspace for email / calendar and docs. I did look at notion, clickup but I honestly think I prefer limiting our spend on an extra tool. What I like about notion is how its got a wiki structure, and this is where G-Docs leaves us short. The performance of... - Source: Hacker News / about 1 year ago
There's an add-on to Google drive called "You Need a Wiki" that lets you build your own Wikipedia out of folders and Google Docs. The ability to add links between sites and documents makes it an excellent way to organise research and notes. Source: over 1 year ago
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