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Yotpo VS Delighted

Compare Yotpo VS Delighted and see what are their differences

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Yotpo logo Yotpo

Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Yotpo Landing page
    Landing page //
    2023-10-08
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Yotpo features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Yotpo videos

+ Add

Add Product Reviews to your Shopify site with the Yotpo App

More videos:

  • Review - Yotpo: Product & Photo Reviews Shopify App | Honest Review by EcomExperts.io
  • Review - Yotpo Review - Get Stars On Your Google Ads. Seller Ratings & Product Ratings. BEAT Your Competitors

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Yotpo and Delighted)

Yotpo

Delighted

Product Reviews
100 100%
Product Reviews
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Surveys
0 0%
Surveys
100% 100

User comments

Share your experience with using Yotpo and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yotpo and Delighted

Yotpo Reviews

16 Best Customer Loyalty Software of 2024: Compared
In addition to managing user content, Yotpo also monitors your eCommerce site, along with SEO rankings and social media channels, to customize your marketing solutions. By reviewing customer needs through these channels, you can create more targeted campaigns for email marketing, social marketing, marketing automation and analytics, marketing resource management, and search...
Source: thecxlead.com
Best Loyalty Software for 2024 [Industry Guide] - Loyalty & Reward Co
There are various loyalty platforms and loyalty apps that cater to eCommerce businesses and Shopify businesses. These platforms include Flaunt Loyalty, LoyaltyLion, Smile and Yotpo, and typically provide loyalty solutions and capabilities that are are ideal for eCommerce businesses and/or running on Shopify’s platform.
Source: loyaltyrewardco.com
Need an alternative to Yotpo?
"We had been using Yotpo for some time and loved the way it brought customer reviews to our product pages but it was just too much to pay for a company like ours. In walks Okendo offering a platform with all the same features and more! For a fraction of the price! YES - Sign us up!" Nancy Newsom, Co-founder, CEO
Source: www.okendo.io
Yotpo vs Reviews.io – Pricing + 2 Alternatives
Yotpo vs Reviews.io – Pricing + 2 Alternatives April 7, 2019 Gets you Star Ratings in GooglePrice/mGet it now!YotpoYesCall to get a quoteReviews.ioYes$29/m for early stage startupsShopper ApprovedYes$79/m Planet Marketing discount (Normal Price is $99/m.)Trust PilotYes$299Online reviews are used for star rating extensions in Google PLAs and in Google AdsBoth Reviews.io and...
Source: planetmarketing.com
Compare 31 of the Best Online Reputation Management Software Services
What makes them different? Yotpo is an agile, data-driven platform. Above all, they provide real-time data so that brands can see the value they are getting. Yotpo is also innovating and implementing new features.
Source: referralrock.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Delighted might be a bit more popular than Yotpo. We know about 2 links to it since March 2021 and only 2 links to Yotpo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yotpo mentions (2)

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Yotpo and Delighted, you can also consider the following products

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Bazaarvoice - Putting customers at the heart of your brand lets you efficiently

Survicate - Collect feedback on your website and find out more about your visitors.

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