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Delighted VS Bazaarvoice

Compare Delighted VS Bazaarvoice and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Bazaarvoice logo Bazaarvoice

Putting customers at the heart of your brand lets you efficiently
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Bazaarvoice Landing page
    Landing page //
    2023-09-18

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Bazaarvoice

Website
bazaarvoice.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Bazaarvoice features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Bazaarvoice videos

+ Add

Bazaarvoice - Google Seller Ratings. How to Get Them and Smash the Competition.

More videos:

  • Review - The Bazaarvoice Network — The world's largest shopping network
  • Review - 2008 Bazaarvoice Montage (Year 3 in Review)

Category Popularity

0-100% (relative to Delighted and Bazaarvoice)

Delighted

Bazaarvoice

Customer Feedback
100 100%
Customer Feedback
0% 0
Product Reviews
0 0%
Product Reviews
100% 100
Surveys
100 100%
Surveys
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Delighted and Bazaarvoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Bazaarvoice

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Bazaarvoice Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bazaarvoice Ratings & Reviews is one of the productss in the Bazaarvoice Suite that enables businesses to collect user generated content (UGC) from their customers. This customer feedback tool collects and publishes ratings and reviews, videos and photos of customer experiences with products and also allows them to ask questions.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Bazaarvoice. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Bazaarvoice mentions (1)

  • Email saying to Share my experience with Google actually points to bazaarvoice.com
    Bazaarvoice is a commercial marketing site and as far as I know, is not at all responsible for posting reviews to Google. Yet, I received an email from noreply@hrblock.com with text, "Share your experience with Google" but a link that jumps to bazaarvoice.com to answer a couple questions like a review might look like. After posting my review, I noticed the site was not on Google or H&R Block and I'm worried I... Source: about 3 years ago

What are some alternatives?

When comparing Delighted and Bazaarvoice, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Survicate - Collect feedback on your website and find out more about your visitors.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

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