Software Alternatives & Reviews

Xiphos VS LiveAgent

Compare Xiphos VS LiveAgent and see what are their differences

Xiphos logo Xiphos

Xiphos (formerly known as GnomeSword) is a Bible study tool written for Linux, UNIX, and Windows...

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Xiphos Landing page
    Landing page //
    2021-10-02
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Xiphos features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Xiphos videos

Review: Devil's Edge Xiphos - Excellent design and fit & finish, just one issue (currently)

More videos:

  • Review - Kult of Athena Greek Xiphos blade review
  • Review - Battlearms Xiphos 9P | Simple and Effective

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Xiphos and LiveAgent)
Event Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Ticketing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Xiphos and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Xiphos and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Xiphos and LiveAgent

Xiphos Reviews

We have no reviews of Xiphos yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Xiphos seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Xiphos mentions (9)

  • Questions about Bible translations
    The other tool I use a lot is Xiphos, which works natively on Linux and is available from the software repo for my Linux distro (Ubuntu). It isn't as powerful as theWord, but it also has a nice and large module repository and is quite comfortable to use for me. Source: about 1 year ago
  • Xiphos Bible Software Cheat Sheet by shakiestnerd (2 pages) #software #nope #bible
    Xiphos is a Bible study tool written for Linux, UNIX, and Windows using GTK, offering a rich and featureful environment for reading, study, and research using modules from The SWORD Project and elsewhere. It is open-source software, and available free-of-charge to all. Software can be found at: https://xiphos.org/. Source: over 1 year ago
  • What’s an underrated translation of the Bible?
    Note that there's also the "KJVAE (King James Version, American Edition)", that one's different. And I'm actually having a hard time finding a site I trust that has the original AKJV online, so I don't have a link. However, it is available as a module for theWord Bible Software, as well as for Bible software that uses the SWORD module library (like Xiphos and the Bishop mobile app). Source: almost 2 years ago
  • I feel connected to Christianity despite being Muslim my whole life
    If you're in the US or some other equally free nation, then you can go straight for the Bible. I would hop on Blue Letter Bible for starters. If you decide to go into in-depth study, theWord and e-Sword would be what I would spring for next. Note that those work on Windows - if you're on a Mac, Eloquent should work - I've never used it, but it looks nice. And if you're a Linux user, Xiphos should have you covered. Source: about 2 years ago
  • I am looking for a Bible which is a literal translation (preferably NASB1995, but I'm open to suggestions) and has good footnotes regarding textual variation. Any suggestions?
    The only downside to this approach is that, while theWord is free, the NASB module is somewhat pricey. However, there's so many other translations in there for free, so you should be able to find something to fit your needs. If you're looking for a free NASB, you can use Xiphos. The NASB is in the "Lockman Foundation" module repository. That way, you can put Xiphos on one side of the screen, put theWord on the... Source: about 2 years ago
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LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Xiphos and LiveAgent, you can also consider the following products

e-Sword - e-Sword is a feature rich and user friendly free Windows app with everything needed to study the Bible in an enjoyable and enriching manner!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

JW Library - Study the Bible in English, Koine Greek, and over a hundred other languages.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bible Analyzer - Bible Analyzer Bible Software: Free Bible Study for Windows, Macintosh, and Linux, with Statistics, Word Lists, Audio, Text-to-Speech, and an Extensive Library

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.