Software Alternatives, Accelerators & Startups

WotNot VS LiveAgent

Compare WotNot VS LiveAgent and see what are their differences

WotNot logo WotNot

Automating customer interactions at scale

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • WotNot Landing page
    Landing page //
    2023-08-02

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots.

Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. Add a chatbot to any vertical like Real Estate, Insurance, Finance, Healthcare, Automotive, SaaS, Banking, Consumer Goods, Manufacturing, and Education to cater to multiple use-cases.

With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results.

Join 3000+ businesses across the world trusting WotNot with their customer interactions.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

WotNot

Website
wotnot.io
$ Details
freemium $99.0 / Monthly (Unlimited conversations, Unlimited users, Unlimited data storage)
Platforms
Browser Google Chrome Firefox Cloud Web
Release Date
2018 October

WotNot features and specs

  • Unlimited Users: Yes
  • Unlimited data storage: yes
  • Unlimited conversations: yes
  • No-code Bot Builder: yes
  • Personalize appearance: Yes
  • Human Handover: yes
  • Omnichannel: Yes
  • Multilingual capability : yes
  • Version Control: Yes
  • Agent Analytics: Yes
  • Contacts: Yes
  • Chat widget customization: Yes
  • Integrations: Yes
  • Bot Management: Yes
  • chatbot analytics: Yes
  • Live Chat: Yes
  • No-code Bot Builder: Yes
  • Templates library : Yes
  • Omnichannel support: Yes
  • Customizable: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

WotNot videos

WotNot Product Tour - No Code Chatbot and Live Chat Platform

More videos:

  • Demo - WotNot - Chatbot Development Platform
  • Tutorial - WotNot Review & Tutorial - Build Chatbot For Website, Whatsapp and Facebook Page | Passivern
  • Review - Wotnot Naturals 30SPF Anti-ageing Sunscreen and Vegan Makeup Brushes
  • Review - WotNot Tinted Mineral Sunscreen Review BB Cream with SPF 40 worth it?

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to WotNot and LiveAgent)
CRM
100 100%
0% 0
Customer Support
2 2%
98% 98
Chatbots
100 100%
0% 0
Help Desk
1 1%
99% 99

Questions and Answers

As answered by people managing WotNot and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using WotNot and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare WotNot and LiveAgent

WotNot Reviews

We have no reviews of WotNot yet.
Be the first one to post

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, WotNot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WotNot mentions (5)

  • Chatbot builder suggestions
    You should try WotNot. WotNot is the best no-code chatbot platform to build an AI bot easily without coding. It will help you automate your customer interactions at scale with chatbots. You can generate more leads, book more appointments, and scale your customer support with cutting-edge chatbots. WotNot can provide a personalized customer experience to your current and prospective customers. It is available... Source: almost 3 years ago
  • Omnichannel Chabots
    It is always a good idea to reach out to your customers where they are. WotNot can be deployed across multiple channels like your website, Facebook, Twitter, Slack, SMS, WhatsApp, and many more. Source: about 3 years ago
  • Chatbot + Airtable / Transfering data from a chatbot
    We have created this tremendous chatbot, that would subtly ask for user information that is required in a form and add it to a customer base. It can do this consistently 24*7. Source: about 3 years ago
  • Gab
    There are some use cases of chatbot for marketing I have written. Source: about 3 years ago
  • Is there anyone here who has raised a Nocode Business or built a Nocode App ?
    I used WotNot to build and deploy the bot - https://wotnot.io/. Source: about 3 years ago

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing WotNot and LiveAgent, you can also consider the following products

Landbot - An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ChatBot - Easy to use chatbot platform for business

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.