Software Alternatives, Accelerators & Startups

When I Work VS Usersnap

Compare When I Work VS Usersnap and see what are their differences

When I Work logo When I Work

When I Work is an employee scheduling and communication app using the web, mobile apps, text messaging, social media, and email.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • When I Work Landing page
    Landing page //
    2021-07-30
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

When I Work features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

When I Work videos

Digital Unboxing: When I Work

More videos:

  • Review - When I Work - Review and Edit Timesheets

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to When I Work and Usersnap)
Employee Scheduling
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Time Tracking
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using When I Work and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare When I Work and Usersnap

When I Work Reviews

The 9 Best Paid and Free WhenIWork Alternatives
Whether you’ve grown tired of When I Work or are looking to change things up and see if there’s an app that’s better out there – then this article is for you. In just a moment, we will walk you through nine different software that we believe are fantastic alternatives to When I Work.
Source: everhour.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, When I Work should be more popular than Usersnap. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

When I Work mentions (6)

  • Employee calendars that all super admins have access to
    How are the users accessing these calendars if you don't create accounts for them? What you probably want is a work scheduling service like when I work: https://wheniwork.com. Source: over 1 year ago
  • Volunteer schedule with varying hours
    You could try something like this: https://wheniwork.com. Source: almost 2 years ago
  • Labour as a percentage of sales.
    I record all of our takings through a spreadsheet and from this I add our takings into wheniwork.com and get my labour as a percentage of sales. Source: almost 3 years ago
  • Web-Based Time Keeping System Suggestions
    Look at wheniwork.com. We used them a few years ago and they had lots of features. Source: almost 3 years ago
  • Web/App-based Time Tracking Application for Lab use
    We are going to resume our work in few weeks and looking for efficient time tracking applications to keep track of the people working in the lab at any given time. In one lab I am using WhenIWork app and planning to us clockify in the second lab. Both of them are free and have some pros and cons. I was wondering if anybody has experience using any other software (free) in your lab. We are a team of 5-6 people and... Source: about 3 years ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing When I Work and Usersnap, you can also consider the following products

Deputy - Deputy is a software for employee scheduling, time and attendance and communication management.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

ResourceGuru - The fast, simple way to schedule people, equipment, and other resources online.

Marker.io - Visual feedback and bug reporting tool for websites

Float - The leading resource management software for agencies, studios, and firms. With a simple, drag and drop interface and powerful editing tools, Float saves you time and keeps projects on track.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!