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Vivocha VS NICE inContact

Compare Vivocha VS NICE inContact and see what are their differences

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Vivocha logo Vivocha

Live Engagement Software. Chat, Call Backs, Click2Call, VoIP, Video. Increase your Sales and ROI with a Proactive Customer Support Tool

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Vivocha Landing page
    Landing page //
    2022-10-13

  www.vivocha.comSoftware by Vivocha, Inc.

  • NICE inContact Landing page
    Landing page //
    2023-10-04

Vivocha videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Vivocha and NICE inContact)

Vivocha

NICE inContact

Customer Support
6 6%
Customer Support
94% 94
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vivocha and NICE inContact

Vivocha Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Vivocha and NICE inContact, you can also consider the following products

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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