Software Alternatives & Reviews

Vivocha VS Genesys PureConnect

Compare Vivocha VS Genesys PureConnect and see what are their differences

Vivocha logo Vivocha

Live Engagement Software. Chat, Call Backs, Click2Call, VoIP, Video. Increase your Sales and ROI with a Proactive Customer Support Tool

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Vivocha Landing page
    Landing page //
    2022-10-13

  www.vivocha.comSoftware by Vivocha, Inc.

  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Category Popularity

0-100% (relative to Vivocha and Genesys PureConnect)
Customer Support
5 5%
95% 95
Communication
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Service
100 100%
0% 0

User comments

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What are some alternatives?

When comparing Vivocha and Genesys PureConnect, you can also consider the following products

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.