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Vivocha VS Genesys Cloud

Compare Vivocha VS Genesys Cloud and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Vivocha logo Vivocha

Live Engagement Software. Chat, Call Backs, Click2Call, VoIP, Video. Increase your Sales and ROI with a Proactive Customer Support Tool

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
  • Vivocha Landing page
    Landing page //
    2022-10-13

  www.vivocha.comSoftware by Vivocha, Inc.

  • Genesys Cloud Landing page
    Landing page //
    2023-08-03

Vivocha videos

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Genesys Cloud videos

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Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Category Popularity

0-100% (relative to Vivocha and Genesys Cloud)

Vivocha

Genesys Cloud

Customer Support
6 6%
Customer Support
94% 94
Communication
0 0%
Communication
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing Vivocha and Genesys Cloud, you can also consider the following products

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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