Vivocha Alternatives & Competitors

Cross-platform VoIP softphone dialer for SIP and IAX systems.

Key Zoiper features:

Cross-Platform Compatibility Wide Protocol Support High Security User-Friendly Interface

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

VocaIQ deploys AI voice agents that answer every call, book appointments, and qualify leads 24/7. From $297/month. Live demo at vocaiq.ai/demo.

Key VocaIQ features:

24/7 AI call answering Appointment booking Lead qualification Call transcripts and summaries

Try for free paid Free Trial $297 / Monthly (AI Receptionist, 300 min/mo)

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20 / Monthly (5 Mailboxes, 1 Docs site)

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15 / Monthly (Small)

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Key Salesforce Service Cloud features:

Comprehensive Customer Support Scalability Integration Capabilities AI-Driven Insights

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Key GrooveHQ features:

User-Friendly Interface Affordable Pricing Collaborative Features Customizability

Gorgias is a helpdesk built to provide great support at scale.

Key Gorgias features:

Multi-channel Support Automation Capabilities E-commerce Integration Analytics and Reporting

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

Visit website freemium $12 / Annually ($12 USD/monthly on Annual Subscription.)

Open-source omnichannel customer engagement platform.

Key ChatWoot features:

Live Chat & In-App-Messaging Live Chat Support Twitter Facebook handles monitoring

Open Source freemium $19 / Monthly (per agent)

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities