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Genesys Cloud VS Zoiper

Compare Genesys Cloud VS Zoiper and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoiper logo Zoiper

Cross-platform VoIP softphone dialer for SIP and IAX systems
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Zoiper Landing page
    Landing page //
    2021-09-20

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Zoiper videos

+ Add

Review: Using Zoiper with FreePBX & OpenVPN on Android

More videos:

  • Review - FreePBX One Year Follow up Review and The Phones We Use: Yealink YEA-W56P & Zoiper
  • Review - Review of ZoiPer 3.0 by SoftPlanet

Category Popularity

0-100% (relative to Genesys Cloud and Zoiper)

Genesys Cloud

Zoiper

Communication
76 76%
Communication
24% 24
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using Genesys Cloud and Zoiper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys Cloud and Zoiper

Genesys Cloud Reviews

We have no reviews of Genesys Cloud yet.
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Zoiper Reviews

10 BEST VoIP Software 2020 | Free & Commercial Voice Over IP Tools
ZoiPer provides VoIP softphone. It supports Windows, Mac, Linux, iOS, and Android. ZoiPer also provides the SDK that will the complete SIP tools package. It will give you access to ZoiPer’s core libraries. This SDK will help developers with voice & video calling, instant messaging, etc.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Zoiper seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys Cloud mentions (0)

We have not tracked any mentions of Genesys Cloud yet. Tracking of Genesys Cloud recommendations started around Mar 2021.

Zoiper mentions (2)

  • Can anyone recommend a cell phone?
    If you are looking to save money voip.ms + zoiper.com + data only SIM $15-30/m. Source: over 1 year ago
  • any good mobile softphones?
    I've been using Zoiper. I used to use Linphone but ran into some issues. Zoiper has a good feature set, and desktop clients as well, so I picked up a license for a reasonable price. Source: about 2 years ago

What are some alternatives?

When comparing Genesys Cloud and Zoiper, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Linphone - Linphone is an internet phone or Voice Over IP phone (VoIP).

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MicroSIP - MicroSIP is a free portable SIP softphone for Windows based on PJSIP stack.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Sipdroid - Free and open-source SIP/VoIP Client

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