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VICIdial Contact Center VS VCC Live

Compare VICIdial Contact Center VS VCC Live and see what are their differences

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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

VCC Live logo VCC Live

VCC Live is a cloud-based call center software.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • VCC Live Landing page
    Landing page //
    2023-09-15

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

VCC Live videos

+ Add

VCC Live Service 3/22/2020

More videos:

  • Review - VCC LIVE Service 4/5/2020 (Palm Sunday)

Category Popularity

0-100% (relative to VICIdial Contact Center and VCC Live)

VICIdial Contact Center

VCC Live

Communication
49 49%
Communication
51% 51
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and VCC Live, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

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