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VICIdial Contact Center VS Scorebuddy

Compare VICIdial Contact Center VS Scorebuddy and see what are their differences

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VICIdial Contact Center logo VICIdial Contact Center

VICIdial Contact Center is a open source contact center software with predictive dialer capabilities.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • VICIdial Contact Center Landing page
    Landing page //
    2021-10-05
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

VICIdial Contact Center videos

+ Add

How to create user agent,campaign..

More videos:

  • Tutorial - Installation of vicidial on a standalone server
  • Tutorial - Installation of vicidial cluster on multiple server
  • Review - What is the VICIdial Contact Center Suite

Scorebuddy videos

+ Add

Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to VICIdial Contact Center and Scorebuddy)

VICIdial Contact Center

Scorebuddy

Communication
27 27%
Communication
73% 73
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing VICIdial Contact Center and Scorebuddy, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

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