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VHT VS Salesforce Service Cloud

Compare VHT VS Salesforce Service Cloud and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

VHT logo VHT

VHT leads the way in voice and digital callback solutions for contact centers.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • VHT Landing page
    Landing page //
    2023-10-17
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

VHT features and specs

No features have been listed yet.

Salesforce Service Cloud features and specs

  • Comprehensive Customer Support
    Service Cloud offers an all-inclusive platform for customer support, including case management, knowledge base, and customer service automation.
  • Scalability
    Being part of the Salesforce ecosystem, Service Cloud can easily scale with your business growth, accommodating larger support teams and more complex service operations.
  • Integration Capabilities
    Service Cloud seamlessly integrates with other Salesforce products and third-party applications, allowing for a unified customer experience across various touchpoints.
  • AI-Driven Insights
    The platform provides robust AI tools like Einstein, which can help predict and proactively address customer issues, optimizing the overall service process.
  • Omni-Channel Support
    It supports multiple communication channels such as email, phone, social media, and chat, ensuring that customers can reach out via their preferred method.

Possible disadvantages of Salesforce Service Cloud

  • Cost
    Salesforce Service Cloud can be expensive, particularly for small to medium-sized businesses. There are often additional costs for advanced features and third-party integrations.
  • Complexity
    The platform is extensive and may require significant time and resources for full implementation and training, which can be overwhelming for smaller teams.
  • Customization Limitations
    While highly customizable, some advanced customizations may require knowledge of Salesforce's proprietary programming language, Apex, which increases dependency on skilled developers.
  • Performance Issues
    Users have occasionally reported performance issues, such as slow load times and lag, which can affect productivity.
  • Data Storage Constraints
    There are limitations on data storage, which might necessitate the purchase of additional storage or data management solutions if your organization handles large volumes of data.

VHT videos

+ Add

ETF Review: VHT

More videos:

  • Review - Video Review - VHT Special 6 Ultra
  • Review - ETF Battles: ARKG vs. VHT - Which Healthcare ETF is the Better Opportunity?

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to VHT and Salesforce Service Cloud)

VHT

Salesforce Service Cloud

Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100
Call Management
100 100%
Call Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare VHT and Salesforce Service Cloud

VHT Reviews

We have no reviews of VHT yet.
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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

Social recommendations and mentions

Based on our record, VHT seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VHT mentions (1)

  • Ask HN: Who is hiring? (December 2021)
    VHT (https://vhtcx.com) | Full Stack Engineers | REMOTE | Full-Time | https://vhtcx.com/careers/ Come help us build out our SaaS offering using AWS based serverless stacks. Some of our stack buzzwords: nodejs/typescript, serverless framework, lambda, dynamodb, event bridge, cognito, event driven architecture, react etc. We are growing rapidly and have talented team members with excellent git... - Source: Hacker News / over 3 years ago

Salesforce Service Cloud mentions (0)

We have not tracked any mentions of Salesforce Service Cloud yet. Tracking of Salesforce Service Cloud recommendations started around Mar 2021.

What are some alternatives?

When comparing VHT and Salesforce Service Cloud, you can also consider the following products

LimeCall - The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot CRM - Free CRM software for small businesses.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MyTeleMed - MyTeleMed is an application that allows the doctor to manage their important medical message and any personal health information.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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