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Verint VS Pega Customer Service

Compare Verint VS Pega Customer Service and see what are their differences

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Verint logo Verint

Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.
  • Verint Landing page
    Landing page //
    2023-10-21
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10

Verint videos

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Verint Workforce Management (WFM): Made for the Way You Work

More videos:

  • Review - Keep your words with Verba Recording System
  • Demo - Verint Product Demo by Simplifilm
  • Demo - Verint Training - Demo & Practice TLs

Pega Customer Service videos

No Pega Customer Service videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Verint and Pega Customer Service)

Verint

Pega Customer Service

Help Desk
57 57%
Help Desk
43% 43
Business & Commerce
50 50%
Business & Commerce
50% 50
Communication
50 50%
Communication
50% 50
Customer Support
61 61%
Customer Support
39% 39

User comments

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What are some alternatives?

When comparing Verint and Pega Customer Service, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Service Creatio - The Omnichannel Customer Service and Support

Zendesk Suite - The complete Zendesk suite in one package

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

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