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Pega Customer Service VS Hubspot Service Hub

Compare Pega Customer Service VS Hubspot Service Hub and see what are their differences

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Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

Pega Customer Service videos

No Pega Customer Service videos yet. You could help us improve this page by suggesting one.

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Hubspot Service Hub videos

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Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to Pega Customer Service and Hubspot Service Hub)

Pega Customer Service

Hubspot Service Hub

Help Desk
17 17%
Help Desk
83% 83
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Support
14 14%
Customer Support
86% 86
Communication
100 100%
Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Pega Customer Service and Hubspot Service Hub

Pega Customer Service Reviews

We have no reviews of Pega Customer Service yet.
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Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing Pega Customer Service and Hubspot Service Hub, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk Suite - The complete Zendesk suite in one package

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Service Creatio - The Omnichannel Customer Service and Support

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