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Veriato Vision VS PlayVox

Compare Veriato Vision VS PlayVox and see what are their differences

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Veriato Vision logo Veriato Vision

Veriato 360 is an employee monitoring software that provides visibility into the online and communications activity of employees.

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Veriato Vision Landing page
    Landing page //
    2023-01-08
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Veriato Vision videos

+ Add

Veriato Vision Intro and Demo

More videos:

  • Review - Veriato Vision UI Overview
  • Review - Veriato Vision - Employee Monitoring Software for small businesses

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Veriato Vision and PlayVox)

Veriato Vision

PlayVox

Time Tracking
100 100%
Time Tracking
0% 0
Communication
0 0%
Communication
100% 100
Invoicing
100 100%
Invoicing
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Veriato Vision and PlayVox, you can also consider the following products

Teramind - Teramind provides a user-centric security approach for monitoring.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Hubstaff - Simple yet powerful employee work tracker with screenshots, timesheets, billing, in-depth reports, and more. Understand productivity issues and act on them.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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