Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Smarter, streamlined time tracking for any type of business. Track work hours, set limits, and get detailed timesheets to review and approve with one simple tool.
Automate the management of your remote team with proof-of-work tools that boost efficiency and build trust. Read more about our commitment to transparency, control, and access.
Let Hubstaff handle tedious admin tasks, like invoicing and payroll, so you can focus on growing your business.
Manage your crew anywhere and get razor-accurate timesheets with Hubstaff’s GPS-based features.
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Based on our record, Hubstaff seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
3.The only way I've come across to document the amount of time spent is to use timesheets or time tracking softwares. Some examples of time tracking softwares are Toggl, Hubstaff, and Time Doctor. Would time tracking softwares be more believable given that some independent tool is being used to track my tasks? Source: 10 months ago
I remember one particular instance where I was working on a project, and my project manager started to take screenshots of my laptop's screen to check on my progress, using apps like Hubstaff. Every few minutes, like 10 minutes or so, she took screenshots to monitor what I was doing and how I was doing it. - Source: dev.to / over 1 year ago
Hubstaff Hubstaff is a valuable time tracking system and it's an especially useful tool for freelancers and remote employees. Hubstaff provides proof of work in the form of activity levels, app and URL tracking, and the option to take screenshots taken periodically. - Source: dev.to / about 2 years ago
Staffing solutions that integrate with apps like Recruitzi, Hubstaff, or TimeDoctor allow you to seamlessly track employee performance so you can schedule them more effectively while keeping costs low by cutting down on mistakes. Source: about 2 years ago
For everyone else, this is hubstaff's website. https://hubstaff.com/ According to them, 40,000 companies use it. They list some of them, so if you want to know what companies to avoid, there you go. Source: about 2 years ago
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.