UserVoice
Freshdesk
UseResponse
Intercom
Canny
tawk.to
Zendesk
LiveAgent
GazeRecorder
RealEye
Tobii Pro Lab
SeeSo.io
GazeCloudAPI
Hotjar
Competitive Heatmap Analysis
Adsata
See User Engagement in Real-Time Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes. Discover and validate what consumers see Track consumers’ attention, and get to know your brand perception and marketing communication performance Online solutions for remote usability research. It allows you to do UX research both on desktop and mobile remotely. You get high-quality session recordings and see through the users’ eyes in Real-Time
UserVoice GazeRecorderNo features have been listed yet.
Based on our record, UserVoice should be more popular than GazeRecorder. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
I found this tool to be interesting to play with and seems to work pretty well assuming you stay in the same position: https://gazerecorder.com/ I'm guessing a combination of projection mapping, built in lighting, and some crowdsourced data will get accuracy to very usable levels. - Source: Hacker News / 9 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
RealEye - Online Research Platform with Webcam Eye-Tracking.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Tobii Pro Lab - Eye tracking software for behavior research. Combination with other physiological data while you design, execute, and analyze with heat maps, gaze plots.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SeeSo.io - SeeSo, the real-time eye tracking SDK for the smartphone/tablet/laptop environment. With a users' vision, reach beyond the vision.
