UserVoice
Freshdesk
Intercom
UseResponse
Zendesk
tawk.to
Canny
LiveAgent
EasyChannel
eDesk
Richpanel
Feedback Whiz
Freshdesk
SageMailer
Subivi
UVdesk
Looking for a simple yet powerful platform to manage your online selling across multiple channels?
Then EasyChannel is the perfect solution for all your multichannel selling needs! With an intuitive and user-friendly system that's perfect for sellers with all levels of technical expertise, EasyChannel offers simple integration for top selling platforms like eBay, Amazon, Walmart, Etsy, Shopify, WooCommerce, Facebook Commerce and more!
Our customizable automations make cross-listing a breeze, while our order management, fulfillment, and customer service tools streamline your workflows across all your selling channels.
Ready to take your business to new selling channels and new heights? Then say goodbye to the multichannel madness and hello to streamlined success with EasyChannel!
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EasyChannel's answer:
EasyChannel was launched in 2023 with the goal of making multichannel ecommerce accessible to all online sellers, no matter their starting point or tech know-how. Building on years of experience in various ecommerce spheres and positions, the team here at EasyChannel knows what online sellers need to start, run, and grow their business in an online world. As a team, our focus is making online commerce accessible to everyone, based on our belief that both the internet and free commerce should be equally accessible to all.
EasyChannel's answer:
You can grow, scale, and expand your online business into virtually limitless new channels with EasyChannel's simplified approach to true multichannel commerce. Sell on multiple channels, and manage everything from one EasyChannel.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
eDesk - Business Tools, Support, Sales, and Marketing, and Help Desk
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Richpanel - Customer Data Platform for Retail
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Feedback Whiz - Feedback Whiz is a useful platform providing the best-in-class seller tools that allows you to automatically monitor all critical events on product listings on the Amazon platform.