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Usersnap VS Stackify Retrace

Compare Usersnap VS Stackify Retrace and see what are their differences

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Contents:
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  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Stackify Retrace logo Stackify Retrace

Stackify Retrace is an application performance management platform for .NET and Java developers.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Stackify Retrace Landing page
    Landing page //
    2023-07-31

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Stackify Retrace

Website
stackify.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Stackify Retrace features and specs

  • Comprehensive Monitoring
    Stackify Retrace offers a range of monitoring tools that cover server health, application performance, and log management, providing extensive insights into application behavior.
  • Error Tracking
    It has robust error tracking capabilities that allow developers to quickly identify and resolve application errors, improving overall stability.
  • Code-Level Performance Analysis
    Retrace drills down into code-level performance to help pinpoint inefficient code and potential bottlenecks.
  • Integration
    Stackify Retrace integrates with various platforms and languages, including .NET, Java, Node.js, Ruby, and PHP, making it versatile for different tech stacks.
  • User-Friendly Interface
    The platform features an intuitive and easy-to-navigate interface, making it accessible even for users who are not highly technical.
  • Deployment Tracking
    Retrace includes deployment tracking, which helps to understand the impact of new code releases on application performance.

Possible disadvantages of Stackify Retrace

  • Cost
    Stackify Retrace can be relatively expensive, particularly for small businesses or startups with limited budgets.
  • Steep Learning Curve
    While the interface is user-friendly, the array of features and functionalities may require a steep learning curve for new users.
  • Limited Customization
    Some users may find the customization options for dashboards and alerts limited compared to other APM tools.
  • Performance Overhead
    The addition of extensive monitoring can sometimes result in performance overhead, impacting the application's performance.
  • Detailed Documentation
    Despite the user-friendly interface, the documentation can be lacking in detail, making it harder for users to take full advantage of all features.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Stackify Retrace videos

+ Add

Quick Tour: Stackify Retrace

Category Popularity

0-100% (relative to Usersnap and Stackify Retrace)

Usersnap

Stackify Retrace

Customer Feedback
100 100%
Customer Feedback
0% 0
Error Tracking
0 0%
Error Tracking
100% 100
User Feedback
100 100%
User Feedback
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Stackify Retrace

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Stackify Retrace Reviews

The top 19 APM tools in 2020
Stackify’s Retrace is an APM tool that helps developers detect bugs during development and QA. It also monitors deployments to make sure apps are performing as designed.
Source: raygun.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Tired of chasing bugs in the dark? Thanks to Retrace, you don’t have to. Retrace your code, find bugs, and improve application performance with this suite of essential tools that every developer needs, including logging, error monitoring, and code level performance.
Source: stackify.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Stackify Retrace. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Stackify Retrace mentions (2)

What are some alternatives?

When comparing Usersnap and Stackify Retrace, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

Marker.io - Visual feedback and bug reporting tool for websites

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Bugfender - Cloud logging for your apps, not only crashes matter

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