Software Alternatives & Reviews

Rollbar VS Usersnap

Compare Rollbar VS Usersnap and see what are their differences

Rollbar logo Rollbar

Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Rollbar Landing page
    Landing page //
    2023-10-18
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Rollbar features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Rollbar videos

Miata Hard Dog Ace Rollbar Review

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Rollbar and Usersnap)
Error Tracking
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Exception Monitoring
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Rollbar and Usersnap

Rollbar Reviews

6 Bugsnag Alternatives to Consider in 2021
Apart from detecting, diagnosing, and helping to fix errors in real-time, Rollbar also provides high-quality insights/analytics into the application’s error ecosystem. It offers a straightforward interface for managing and viewing the issues, making it easy to accumulate insights from your code and allowing you to see how users find their way around in your application....
Source: scoutapm.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Rollbar should be more popular than Usersnap. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Rollbar mentions (18)

  • Ask HN: Who is hiring? (May 2024)
    Rollbar | https://rollbar.com | Remote US, Remote Europe, Budapest | Engineering, Technical Solutions About Rollbar: * We're a ~30-person team (SF, Budapest, remote US and Europe) with a mission to help developers build software quickly and painlessly * We help tens of thousands of developers find and fix errors faster. * Our backend handles billions of errors with low latency and high reliability * Our front-end... - Source: Hacker News / about 16 hours ago
  • Yet Another Tour of an Open-Source Elm SPA
    When any unexpected errors occur we need to send the details over to an error logging service, for e.g. Like Rollbar. - Source: dev.to / 10 days ago
  • 10 best Javascript debugging tools
    Rollbar is a real-time error tracking and monitoring tool that empowers development teams to deliver top-notch software. Its primary mission is to identify, report, and aggregate errors, exceptions, and issues in your applications as they happen, allowing developers to address them promptly. Rollbar assists developers in maintaining the best quality of software throughout the development process by offering... - Source: dev.to / 4 months ago
  • Handle JavaScript errors via Typeform
    Usually you would use a tool like Sentry or Rollbar to catch and report errors. Those tools improve developer experience, however we should also think about user experience — and there is a way to make it more pleasant. What if when your users experience an error, we display a typeform to collect additional feedback from the user? - Source: dev.to / 10 months ago
  • Ask HN: Who is hiring? (March 2023)
    About Rollbar: * We're a ~45-person team (SF, Barcelona, Budapest, and remote US) with a mission to help developers build software quickly and painlessly * We help tens of thousands of developers find and fix errors faster. * Our backend handles billions of errors with low latency and high reliability * Our front-end allows developers to discover and drill down across millions of errors in real-time * Our... - Source: Hacker News / about 1 year ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Rollbar and Usersnap, you can also consider the following products

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Marker.io - Visual feedback and bug reporting tool for websites

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!