Software Alternatives, Accelerators & Startups

Usersnap VS Slab

Compare Usersnap VS Slab and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Slab logo Slab

Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Slab Landing page
    Landing page //
    2022-03-22

Why Use Slab?

Most internal tools are frustrating to use — not to mention an eyesore — and quickly grow stale. Not Slab. In Slab, your content looks good by default and we make it easy for anyone to contribute. Unified search allows your team to find what they need, exactly when they need it, across all your integrated tools — in one dedicated place on Slab.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Slab

Website
slab.com
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Slab features and specs

No features have been listed yet.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Slab videos

Slab Team Wiki Review: Features, Pricing & Thoughts

More videos:

  • Review - Concrete Slab - Post-Tension Foundation Review
  • Review - Disc Review - Infinite Discs - Slab

Category Popularity

0-100% (relative to Usersnap and Slab)
Customer Feedback
100 100%
0% 0
Productivity
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Knowledge Base
0 0%
100% 100

User comments

Share your experience with using Usersnap and Slab. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Slab

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Slab Reviews

The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Slab is a feature-rich and integration-packed wiki tool that prevents knowledge silos and builds a collaborative, knowledge-sharing work environment. Trusted by over 3000 companies, Slab helps you create an online wiki and make it searchable for your teams. The tool integrates beautifully with popular tools like GitHub, Google Drive, Slack, Figma, G-Suite, Trello, and...
The 11 Best Slite Alternatives in 2022- Free Tools Included!
Slab is so easy to use and has just the right amount of features to be everything you need, but not a lot of extra features that get in the way. From setting it up, getting the team onboard, adding new articles, and searching articles, everything works as you would expect without having to figure anything out. It’s simple and easy to use, and we enjoy using it more and...
Source: remoteverse.com

Social recommendations and mentions

Based on our record, Slab should be more popular than Usersnap. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Slab mentions (16)

  • I Fucking Hate Jira
    I’ve been pretty happy with Slab. Straightforward shared wiki with a good editor, governance, and integrations. https://slab.com/ I tried using README files in the repo but there’s far too much friction to get most folks to bother. Google Docs tend to disappear content due to a lack of structure. - Source: Hacker News / 4 months ago
  • free-for.dev
    Slab — A modern knowledge management service for teams. Free for up to 10 users. - Source: dev.to / over 1 year ago
  • Ask HN: Who is hiring? (November 2022)
    Slab | Engineering | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands of customers rely... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (October 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (September 2022)
    Slab | Software Engineer & Designer | Remote (Worldwide) | Full-time At Slab (https://slab.com), we believe that knowledge is the foundation of any organization's success. When a team's collective knowledge is more accessible, that team's potential is limitless. Our product helps teams easily create, organize, and discover knowledge across the entire company, from non-technical to tech-savvy. Each day, thousands... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing Usersnap and Slab, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.

Marker.io - Visual feedback and bug reporting tool for websites

Confluence - Confluence is content collaboration software that changes how modern teams work