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Usersnap VS Gitea

Compare Usersnap VS Gitea and see what are their differences

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Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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  3. » Reviews
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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Gitea logo Gitea

A painless self-hosted Git service
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Gitea Landing page
    Landing page //
    2023-07-20

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Gitea

Website
gitea.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Gitea features and specs

  • Open Source
    Gitea is open source, allowing users to freely inspect, modify, and contribute to its codebase. This fosters transparency and community-driven development.
  • Lightweight
    Gitea is designed to be lightweight, making it easy to run even on resource-limited systems. This makes it ideal for self-hosted environments.
  • Easy Installation
    Gitea offers a straightforward installation process, making it simple for users to get up and running quickly without complex setup procedures.
  • Rich Feature Set
    Despite being lightweight, Gitea provides a robust feature set, including issue tracking, pull requests, and continuous integration support, which covers the majority of use cases.
  • Active Community
    Gitea has an active and growing community, which contributes to its development and provides support through forums, documentation, and tutorials.
  • Customizable
    Gitea allows for extensive customization through configuration options and extensions, enabling users to tailor the platform to their specific needs.
  • Self-Hosting
    Users have full control over their repositories and data when self-hosting Gitea, which enhances privacy and security compared to third-party hosting services.

Possible disadvantages of Gitea

  • Limited Enterprise Features
    Gitea may lack some advanced enterprise features found in other platforms like GitHub Enterprise or GitLab, such as advanced permissions management and extensive integrations.
  • Smaller Ecosystem
    Compared to larger platforms like GitHub, Gitea has a smaller ecosystem of plugins and integrations, which may limit certain functionalities.
  • Community Support
    While Gitea has an active community, it lacks the formal, professional support options available from larger commercial services, which might be a drawback for businesses seeking guaranteed support.
  • Learning Curve
    New users may experience a learning curve when transitioning to Gitea, especially if they are accustomed to other platforms with different workflows and interfaces.
  • Scalability Concerns
    For very large projects or organizations, Gitea may face scalability issues, as it is designed to be lightweight and may not handle extremely large loads as well as some competitors.
  • Update Management
    Users are responsible for managing Gitea updates and server maintenance when self-hosting, which requires additional administrative effort compared to cloud-hosted solutions.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Gitea videos

+ Add

GITEA REVIEW ⭐ TUTORIAL 👨 RUN YOUR OWN GIT SERVER 💻 $50 FREEBIE 💰

More videos:

  • Review - Migrate to a Microsoft Github Alternative: Gitea
  • Review - Gitea - Git with a cup of tea - Installation and Configuration

Category Popularity

0-100% (relative to Usersnap and Gitea)

Usersnap

Gitea

Customer Feedback
100 100%
Customer Feedback
0% 0
Code Collaboration
0 0%
Code Collaboration
100% 100
User Feedback
100 100%
User Feedback
0% 0
Git
0 0%
Git
100% 100

User comments

Share your experience with using Usersnap and Gitea. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Gitea

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Gitea Reviews

The Top 10 GitHub Alternatives
Gitea is a painless self-hosted all-in-one software development service that includes Git hosting, code review, team collaboration, package registry, and CI/CD. It is similar to GitHub, Bitbucket, and GitLab. Gitea was forked from Gogs originally and almost all the code has been changed.
Source: www.wearedevelopers.com
Top 7 GitHub Alternatives You Should Know (2024)
Gitea is a lightweight, fast, and reliable DevOps platform providing development teams with essential version control and collaboration features. k
Source: snappify.com
Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Source: blog.edwardloveall.com
Gitea - Alternative to GitLab and GitHub
There are still plenty of things you might want centralized on a server somewhere, but it seems like a lot of the value add of GitHub, GitLab, and now Gitea is in making git repos easier to manage and interact with.
Source: news.ycombinator.com

Social recommendations and mentions

Based on our record, Gitea seems to be a lot more popular than Usersnap. While we know about 60 links to Gitea, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Gitea mentions (60)

  • Beware Offers of “Help” with Your Projects
    This reminds me of Gogs [0], where the original author refused a lot of good ideas and improvements, eventually leading to a fork [1] that's now a lot more popular and active than the original. [0] https://gogs.io/ [1] https://gitea.io/en-us/. - Source: Hacker News / almost 2 years ago
  • Incident with Issues and Pull Requests
    Yes, we do this using https://gitea.io/en-us/ on a private server. Firewall, backups and a replica running for most projects. Github is only used when it's required by a stakeholder. - Source: Hacker News / almost 2 years ago
  • Let's Make Sure GitHub Doesn't Become the Only Option
    There's a number of places out there, some of which also support alternatives to Git itself. By no means a complete list and in no particular order: GitLab - https://about.gitlab.com/ Sourcehut - https://sourcehut.org/ Codeberg - https://codeberg.org/ Launchpad - https://launchpad.net/ Debian Salsa - https://salsa.debian.org/public Pagure - https://pagure.io/pagure For self hsoted options, there's these below... - Source: Hacker News / about 2 years ago
  • If you're on DSM 6 and still waiting for an update on the GitLab package, don't bother
    And if you need GitLab (for runner, etc...) then it's not too bad to run in Docker. But if anyone is looking for a somewhat simpler git solution, gitea is pretty great. Source: about 2 years ago
  • OpenBSD Upgrade 7.2 to 7.3
    Check: Configuration and syntax changes and Special packages. The latter includes changes on PostgreSQL, Python and Gitea. - Source: dev.to / about 2 years ago
View more

What are some alternatives?

When comparing Usersnap and Gitea, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Marker.io - Visual feedback and bug reporting tool for websites

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

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