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Usersnap VS CatchJS

Compare Usersnap VS CatchJS and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

CatchJS logo CatchJS

Unbloated, yet feature rich. CatchJS provides JavaScript Error Tracking the way it should be.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • CatchJS Landing page
    Landing page //
    2021-10-21

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

CatchJS

Website
catchjs.com
Pricing URL
Official CatchJS Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

CatchJS features and specs

  • Error Tracking
    CatchJS provides efficient tracking of JavaScript errors in web applications, allowing developers to easily identify and fix issues.
  • Real-time Alerts
    It offers real-time alerts for errors, enabling developers to respond promptly to issues as they arise, improving the application's reliability.
  • Detailed Error Reports
    The platform generates detailed error reports, including stack traces and contextual information, which assist in debugging and understanding the root cause of problems.
  • User-friendly Interface
    CatchJS boasts a user-friendly interface that makes it easy for developers to navigate and utilize its features effectively.
  • Integration Capabilities
    The service supports integrations with other tools and platforms, allowing for a seamless workflow within a developer's existing tech stack.

Possible disadvantages of CatchJS

  • Pricing
    CatchJS may have a subscription cost, which could be a concern for small startups or individual developers with limited budgets.
  • Configuration Complexity
    Some users may find the initial setup and configuration process a bit complex, especially if they are not familiar with similar error tracking tools.
  • Dependence on Internet Connectivity
    As a cloud-based service, it relies on internet connectivity for tracking and reporting, which could be a limitation in offline scenarios.
  • Scope Limitation
    CatchJS may primarily focus on JavaScript errors, which might not cover all aspects of a full-stack application's error tracking needs.
  • Potential Learning Curve
    There might be a learning curve for new users, especially those who haven't used error tracking tools before, impacting initial productivity.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

CatchJS videos

No CatchJS videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Usersnap and CatchJS)

Usersnap

CatchJS

Customer Feedback
100 100%
Customer Feedback
0% 0
Error Tracking
0 0%
Error Tracking
100% 100
User Feedback
100 100%
User Feedback
0% 0
Exception Monitoring
0 0%
Exception Monitoring
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and CatchJS

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

CatchJS Reviews

We have no reviews of CatchJS yet.
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Social recommendations and mentions

Based on our record, Usersnap should be more popular than CatchJS. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

CatchJS mentions (1)

What are some alternatives?

When comparing Usersnap and CatchJS, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Marker.io - Visual feedback and bug reporting tool for websites

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

TrackJS JavaScript Error Logging - JavaScript Error Monitoring from TrackJS gives you context about what's happening in your end-users' browsers.

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