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Sentry.io VS Usersnap

Compare Sentry.io VS Usersnap and see what are their differences

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Sentry.io logo Sentry.io

From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Sentry.io Landing page
    Landing page //
    2023-08-26
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Sentry.io

Website
sentry.io
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Sentry.io features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Sentry.io videos

+ Add

Application Monitoring 101: Getting Started with Sentry

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Sentry.io and Usersnap)

Sentry.io

Usersnap

Error Tracking
100 100%
Error Tracking
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using Sentry.io and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sentry.io and Usersnap

Sentry.io Reviews

Comparison of Cron Monitoring Services (November 2023)
Sentry launched in 2012, is registered in the United States and runs on AWS and Google Cloud. Sentry is a VC-funded company and has 200+ employees. Sentry started as an error tracking service, grew into APM, and launched cron monitoring support in public beta in January 2023. Sentry uses the SaaS business model, but its source code is available under the FSL license. Sentry...
Source: blog.healthchecks.io
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Source: devopsauthority.tech
13 tools to use for DevSecOps automation
💰 Sentry.io is a service that helps you monitor and fix crashes in real-time, so that you can diagnose and optimize code performance. The Sentry.io node allows you to manage information about events, issues, projects, and releases.
Source: n8n.io
Best Error Monitoring Services for Elixir Phoenix
Sentry provides an Elixir-specific getting started guide to walk you through setup. It also provides an Elixir SDK you can add as a mix.exs package. Sentry limits email support to only customers on certain plans. However, it does offer a community forum to ask questions.
Source: staknine.com
6 Bugsnag Alternatives to Consider in 2021
Sentry is a cloud-hosted error tracking tool that helps to resolve crashes and other similar issues in your apps. Many software teams use Sentry to enhance their deployed app’s efficiency and build a better user experience. Sentry assists you in catching and fixing multiple errors together with ease. In general, this error tracking solution can automatically track all types...
Source: scoutapm.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Sentry.io seems to be a lot more popular than Usersnap. While we know about 53 links to Sentry.io, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sentry.io mentions (53)

  • 10 best Javascript debugging tools
    Sentry stands as a robust open-source tool for keeping an eye on errors in real-time and digging into issues across a range of programming languages. It's a robust platform that gathers errors and adds essential context to the stack traces, enabling developers to effectively prioritize and solve critical business issues. - Source: dev.to / 4 months ago
  • Killed by open sourced software. Companies that have had a significant market share stolen from open sourced alternatives.
    And on the server side, closer to services like DataDog, I think it's fair to say that Sentry has had a significant impact. Source: 5 months ago
  • Mastering Error Tracking: A Beginner’s Guide to Sentry in Your NestJS Project
    We are going to have a hands-on example of implementing an error track inside a NestJS project, we are going to use Sentry as a tool to help us see and be ahead of the problem before they are properly reported by the users. Application Performance Monitoring & Error Tracking Software. - Source: dev.to / 6 months ago
  • Setting up Django in a Better Way in 5 Minutes and Understanding How It Works
    Create an account on Sentry and create a project for Django. You can follow the steps on Sentry documentation for Django to get your dsn link and update the SENTRY_DSN variable. Enter the value without quotes here. SENTRY_DSN=https://examplePublicKey@o0.ingest.sentry.io/0. - Source: dev.to / 6 months ago
  • A story about HTTP status codes and why you should read documentation
    This may seem obvious, now. But it’s not uncommon. So thanks, Sentry, for calling me out on it, helping me better understand the API I was working with, and for enabling me to make my code more robust. This has also helped to reduce noise in Sentry caused by my inability to type correctly whilst streaming. After all, a typo isn’t an application error; it’s a user error. - Source: dev.to / 6 months ago
View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Sentry.io and Usersnap, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

Marker.io - Visual feedback and bug reporting tool for websites

Raygun - Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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