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Usersnap VS Bugfender

Compare Usersnap VS Bugfender and see what are their differences

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Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Bugfender logo Bugfender

Cloud logging for your apps, not only crashes matter
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • Bugfender Landing page
    Landing page //
    2021-10-14

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Bugfender

Website
bugfender.com
Pricing URL
Official Bugfender Pricing
$ Details
Platforms
-
Release Date
-
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Bugfender features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Bugfender videos

No Bugfender videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Usersnap and Bugfender)

Usersnap

Bugfender

Customer Feedback
100 100%
Customer Feedback
0% 0
Error Tracking
0 0%
Error Tracking
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using Usersnap and Bugfender. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Bugfender

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Bugfender Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
Bugfender is a cloud-hosted remote logging tool that enables you to find bugs before your users do. Bugfender collects information in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender’s real-time crash reporting tool shows you crashes and issues. Everytime the SDK sends a crash report, the backend solution links it up to the...
Source: mopinion.com
Top 21 Log Management Software Tools
Bugfender is trying to impact with its high-quality log application for cloud-based analysis of general log and user behavior within your mobile apps. It offers intuitive bug analysis that lets you track your app errors and get them patched up before they reach production.
Source: apiumacademy.com
Best Log Management Tools: Useful Tools for Log Management, Monitoring, Analytics, and More
Not everyone is in need of an enterprise solution for log management, in fact, many of today’s most well-known businesses operate solely on mobile-only platforms, which is a market that Bugfender is trying to impact with its high-quality log application for cloud-based analysis of general log and user behavior within your mobile apps.
Source: stackify.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Bugfender. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 11 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / over 1 year ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Bugfender mentions (1)

What are some alternatives?

When comparing Usersnap and Bugfender, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Marker.io - Visual feedback and bug reporting tool for websites

Bugasura - An AI-enabled bug tracker with inbuilt reporters for manual testing. Report, manage, and close bugs easily with Bugasura.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Userback - Visual. Feedback. Fast. See any web page through your customers eyes with video screen capture and annotated screenshots.

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