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UserReport VS SurveyLab

Compare UserReport VS SurveyLab and see what are their differences

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UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

SurveyLab logo SurveyLab

Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
  • UserReport Landing page
    Landing page //
    2021-10-01
  • SurveyLab Landing page
    Landing page //
    2021-03-16

surveylab.com is a professional survey software and questionnaire tool that supports survey creation, automates response collection and provides real-time reports and advanced data analytics. The system is a web application and no additional software expect web browser is needed to use it. System offers mobile app (Android, iOS), multi-language support, multi-user accounts, enhanced security (including GDPR compliance) and many more.

UserReport

Website
userreport.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SurveyLab

Website
surveylab.com
Pricing URL
Official SurveyLab Pricing
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Browser Android iOS REST API
Release Date
2009 October
Edit details

UserReport features and specs

  • User-friendly Interface
    UserReport offers an intuitive and easy-to-navigate interface, making it simple for users to set up and manage surveys and feedback forms.
  • Customizable Surveys
    The platform allows for extensive customization of surveys, enabling users to tailor questions and design to fit specific needs.
  • Real-time Reporting
    Real-time analytics and reporting features provide immediate insights into user responses, helping in quick decision-making.
  • Integration Capability
    UserReport integrates seamlessly with various third-party tools like Google Analytics, allowing for enriched data analysis.
  • Feedback Widget
    The feedback widget is easy to implement on websites and can gather user insights passively, without disrupting their experience.

Possible disadvantages of UserReport

  • Pricing
    Some users may find the pricing structure high, especially for small businesses or startups.
  • Limited Free Version
    The free version of UserReport offers limited features, which may not be sufficient for extensive data collection and analysis.
  • Learning Curve
    Despite its user-friendly interface, some users may find a learning curve when utilizing more advanced features of the platform.
  • Data Privacy Concerns
    As with any user feedback tool, there are concerns around data privacy and the handling of user data, which necessitates a stringent privacy policy.
  • Incomplete Mobile Optimization
    Some users have reported that the mobile version of surveys is not as optimized as the desktop version, which could affect user experience on mobile devices.

SurveyLab features and specs

  • Ease of Use
    SurveyLab offers a user-friendly interface that simplifies the process of creating, distributing, and analyzing surveys, making it accessible even for non-technical users.
  • Customizable Templates
    The platform provides a variety of customizable templates, allowing users to create professional-looking surveys that suit their specific needs.
  • Multichannel Distribution
    Surveys can be distributed through multiple channels, including email, social media, and SMS, increasing the reach and response rates.
  • Analytics and Reporting
    SurveyLab offers robust analytics and reporting tools, providing in-depth insights into survey results and helping users make data-driven decisions.
  • Security and Compliance
    The platform ensures data security and compliance with standards such as GDPR, which is crucial for handling sensitive information.

Possible disadvantages of SurveyLab

  • Cost
    SurveyLab can be relatively expensive compared to some of its competitors, which may be a barrier for smaller organizations or individuals on tight budgets.
  • Learning Curve for Advanced Features
    While basic features are easy to use, there might be a learning curve for advanced functionalities, requiring some additional training or support.
  • Limited Offline Capabilities
    The platform might have limited offline capabilities, which can be a drawback for users who need to collect data in environments without internet access.
  • Response Rate Limitations
    Some plans may impose limitations on the number of responses you can collect, necessitating an upgrade to higher-tier plans for larger surveys.
  • Customization Constraints
    Despite offering customizable templates, there may be some constraints in highly specific design preferences or complex survey structures.

Analysis of UserReport

Overall verdict

  • Overall, UserReport is a robust tool for businesses seeking to understand their audience better and make data-driven decisions. It is particularly useful for those who need an easy-to-use interface and a wide range of integration options.

Why this product is good

  • UserReport is considered good because it provides a simple and effective way to collect user feedback and transform it into actionable insights. The platform offers tools for creating surveys, gathering user data, and analyzing results to improve product development and user experience. Its integration capabilities with popular analytics and marketing platforms enhance its utility for businesses looking to consolidate user feedback data with other key metrics.

Recommended for

    UserReport is recommended for product managers, UX designers, and digital marketers who want to improve their products and services based on genuine user feedback. It is ideal for small to medium-sized businesses that require an efficient and cost-effective solution for gathering and analyzing user insights.

Analysis of SurveyLab

Overall verdict

  • SurveyLab is generally considered a good platform for online surveys, offering a range of features that are useful for businesses and researchers alike.

Why this product is good

  • SurveyLab provides users with a customizable and user-friendly interface for creating surveys, along with robust reporting and analysis tools. It's appreciated for its flexibility, integration capabilities, and customer support. Users often highlight its ease of use and the comprehensive set of features that cater to different needs—from simple surveys to more complex market research.

Recommended for

  • Businesses looking to conduct market research
  • Educational institutions seeking feedback or conducting research
  • HR departments wanting to survey employees
  • Organizations needing customer satisfaction surveys
  • Researchers conducting studies needing complex data analysis capabilities

Category Popularity

0-100% (relative to UserReport and SurveyLab)

UserReport

SurveyLab

Customer Feedback
100 100%
Customer Feedback
0% 0
Surveys
10 10%
Surveys
90% 90
Forms And Surveys
12 12%
Forms And Surveys
88% 88
User Feedback
100 100%
User Feedback
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserReport and SurveyLab

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
Source: www.surveysensum.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

SurveyLab Reviews

7 Great Survey Software Alternatives to SurveyMonkey
MySurveyLab.com integrates with applications for CRM, eShop, BI, and DWH. Zendesk, Salesforce, Slack, and Prestashop are some of its prominent partners. You can view the surveys on PCs, laptops, tablets, and mobile phones. The tool also collects data using SMS and QR codes. MySurveyLab.com offers multi-language support and survey translations.
Source: blog.capterra.com

What are some alternatives?

When comparing UserReport and SurveyLab, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

MyPanelLab - Just sign up, take paid surveys and earn money online. mypanellab.com is the easiest way to make money online. Earn up to 5 USD for a single survey. Sign up for free.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

iWadi - Take online paid surveys. Help your favorite brands and earn money online with iWadi online survey panel. Sign up for free.

Survicate - Collect feedback on your website and find out more about your visitors.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

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