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UseResponse VS FeatureMap

Compare UseResponse VS FeatureMap and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

FeatureMap logo FeatureMap

FeatureMap story mapping, simple and effective realtime collaboration and collective intelligence tool.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • FeatureMap Landing page
    Landing page //
    2021-07-22

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

FeatureMap videos

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FeatureMap : Organize all your projects visually

More videos:

  • Review - FeatureMap - Simple & Visual Collaboration Tool

Category Popularity

0-100% (relative to UseResponse and FeatureMap)

UseResponse

FeatureMap

Customer Feedback
100 100%
Customer Feedback
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and FeatureMap

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

FeatureMap Reviews

We have no reviews of FeatureMap yet.
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What are some alternatives?

When comparing UseResponse and FeatureMap, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

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