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UseResponse VS Veeva Vault

Compare UseResponse VS Veeva Vault and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Veeva Vault logo Veeva Vault

Enterprise Content Management
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Veeva Vault Landing page
    Landing page //
    2023-01-22

UseResponse videos

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Customer Feedback & Support Software UseResponse

Veeva Vault videos

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Veeva Vault QualityDocs

More videos:

  • Review - Veeva Vault QualityDocs
  • Demo - Veeva Vault CTMS Demo

Category Popularity

0-100% (relative to UseResponse and Veeva Vault)

UseResponse

Veeva Vault

Customer Feedback
100 100%
Customer Feedback
0% 0
Clinical Trial Management System
0 0%
Clinical Trial Management System
100% 100
Help Desk
100 100%
Help Desk
0% 0
Text Messaging
0 0%
Text Messaging
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Veeva Vault

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Veeva Vault Reviews

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What are some alternatives?

When comparing UseResponse and Veeva Vault, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Viedoc - EDC, ePRO, eCRF, eTMF, CDMS, electronic data capture, clinical trial and PMS software

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Medidata CTMS - Medidata CTMS seamlessly integrates with Medidata Rave to provide real-time views into study progress without manual tracking.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Veeva CRM - Veeva Systems - Cloud-Based Business Solutions for the Global Life Sciences Industry

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