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UseResponse VS Snipe-IT

Compare UseResponse VS Snipe-IT and see what are their differences

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The only IT management platform powered by Action AI™ featured
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  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Snipe-IT logo Snipe-IT

Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Snipe-IT Landing page
    Landing page //
    2022-03-12

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Snipe-IT videos

+ Add

Snipe-IT Turbo Tutorial: Custom Fields

More videos:

  • Review - Part 6 | Importing Assets In Snipe-IT
  • Review - Snipe-IT Promo

Category Popularity

0-100% (relative to UseResponse and Snipe-IT)

UseResponse

Snipe-IT

Customer Feedback
100 100%
Customer Feedback
0% 0
Asset Management
0 0%
Asset Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
IT Asset Management
0 0%
IT Asset Management
100% 100

User comments

Share your experience with using UseResponse and Snipe-IT. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Snipe-IT

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Snipe-IT Reviews

12 Best Asset Management Software For IT Teams In 2023
Why I picked Snipe-IT: I chose Snipe-IT because of its ability to allow you to customize the software to your needs. Its open-source design lets you modify the software to your liking so you can better manage your IT inventory like licenses, software, computers, smartphones, and more.
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Snipe-IT is an open-source ITAM software that provides asset tracking, inventory management, and reporting capabilities. It offers automated asset discovery, hardware and software tracking, and depreciation management, making it easy for organizations to manage their assets and track their value over time. Snipe-IT’s user-friendly interface and customizable dashboards make...
Source: infraon.io
Top 7 Alternatives To Snipe-IT (ITAM Tool)
Complexity: Setting up and configuring Snipe-IT can be complex and challenging, especially for smaller organizations.Overall, while Snipe-IT is a robust ITAM tool, it may not be the best fit for every organization's IT team’s needs. Thus, it's important to weigh the benefits and drawbacks of any ITAM tool before making a decision.In light of this, let’s explore the...
Source: www.zluri.com
Top 10 Free It Asset Management Software
Snipe-IT Free Open Source Asset Management Software. Always know where your IT assets are, what’s out for repair, and when your service contracts are up. Never re-buy a license key again because you lost track of it.
Source: cloudsmallbusinessservice.com
Best Free Asset Tracking Software
As a web-based open source platform, Snipe-IT is a great choice for tinkerers who are comfortable adding their own third-party integrations to build the asset tracking software they need. It's very secure and updated regularly – a huge boon for any open source program – though you'll need to manually update it each time. Functionality is pretty basic: Snipe-IT tracks assets...
Source: tech.co

Social recommendations and mentions

Based on our record, Snipe-IT seems to be more popular. It has been mentiond 96 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Snipe-IT mentions (96)

  • Inventory for Insurance Purposes?
    At work I use snipeIT to manage our asset inventory, it's fairly quick to spin up with docker and it's quite customisable Https://snipeitapp.com/. Source: 11 months ago
  • Asset Management for family?
    Some of the top options would be https://snipeitapp.com or https://inventree.org I used Inventree briefly and honestly couldn’t bring myself to actually add enough stuff to make it useful for me but the software was solid. Source: 12 months ago
  • New job is overwhelming
    I very strongly disagree, use serial numbers if at all possible, set up Snipe-IT, and you'll never have to change labels again. As long as you are the one handling provisioning, repairs and such, or those who do is allowed access, you'll always know the location, status and ownership of everything in there. Source: about 1 year ago
  • Software for entering order details
    This suggestion brought me to https://snipeitapp.com/ which looks interesting! Source: about 1 year ago
  • Need help picking a ticketing system
    SnipeIT: Free if self-hosted, with cheap hosting available. It gets tons of love, and the support with the paid version is on point. Link. Source: about 1 year ago
View more

What are some alternatives?

When comparing UseResponse and Snipe-IT, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

PartKeepr - PartKeepr is an open source inventory management system that you can alter according to the particular requirements of your business or of the area from where you are operating.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Asset Panda - The cloud is playing a very important role for companies who utilize asset management software to track their assets or inventory. See how Asset Panda is leading the field thanks to their cloud-based tracking platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

NetBox - NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

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