Software Alternatives & Reviews

UseResponse VS Raygun

Compare UseResponse VS Raygun and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Raygun logo Raygun

Raygun gives developers meaningful insights into problems affecting their applications. Discover issues - Understand the problem - Fix things faster.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Raygun Landing page
    Landing page //
    2023-10-19

UseResponse videos

Customer Feedback & Support Software UseResponse

Raygun videos

Nike Dunk SB “Raygun” Review & On Feet

More videos:

  • Review - 2019 K2 Raygun Snowboard Review
  • Review - The K2 Raygun Snowboard Review

Category Popularity

0-100% (relative to UseResponse and Raygun)
Customer Feedback
100 100%
0% 0
Error Tracking
0 0%
100% 100
Help Desk
100 100%
0% 0
Monitoring Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Raygun

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Raygun Reviews

6 Bugsnag Alternatives to Consider in 2021
RayGun is close to being the perfect error monitoring solution in the market, owing to its support for nearly all frameworks and languages. Its SDKs are also known to be very lightweight. RayGun can sort through errors intelligently and help you identify the segment of users affected by a specific issue. Another striking feature of RayGun is that it provides crystal clear...
Source: scoutapm.com
10 Best Application Monitoring Tools for all Platforms
Raygun seems so effective to alert you when you got your app crashed by gathering the data and send it to your email by notification. It is quite simple, but Raygun is effective and real-time. Suppose you have some difficulties to find some bugs in your app, then you can use the search function feature available. Therefore, it is a good idea if you put this application...
Source: www.technig.com
The top 19 APM tools in 2020
Application Performance Monitoring (APM) from Raygun offers a comprehensive solution that enables you to monitor the performance of your applications from one central location. Crash Reporting, Real User Monitoring, and APM software work together to provide real-time data about the user experience and performance, which you can easily leverage to identify bottlenecks. Simply...
Source: raygun.com

Social recommendations and mentions

Based on our record, Raygun seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Raygun mentions (5)

  • 10 best Javascript debugging tools
    Raygun is a cloud-based platform that makes sure your web and mobile applications are free of errors, as well as your users are satisfied. It specializes in JavaScript error monitoring and offers a wide range of features to help you easily detect and fix issues. - Source: dev.to / 4 months ago
  • How Handle Bugs in Agile Development
    We can make the process a little easier by using our agile processes together with a continuous deployment strategy. For example, our friends at Raygun, discovered that “when a team gets locked into a sprint it can become much harder to recognize and fix bugs”. - Source: dev.to / 8 months ago
  • As a SaaS vendor, am I or my customers responsible for getting a (signed) DPA sorted out between us?
    Regarding your last question, when I mention sub-processors who we don't have an SCC with I'm thinking about vendors like RayGun. It's a system we use to monitor alerts and warnings coming from our app when in the hands of our end-users. We have configured the tool so we get absolutely no personal information - no names, emails, id's or any of that sort. It's nothing more than technical data dumps from the inner... Source: over 1 year ago
  • It's Here! Announcing the Release of Appwrite 0.12!
    Error logging and monitoring are crucial for any application, Appwrite being no exception. We wanted to make it extremely easy to collect and monitor your logs while staying true to our philosophy of being completely platform agnostic. With Appwrite 0.12, we've introduced support for some amazing open source logging providers like Sentry, Raygun and AppSignal! - Source: dev.to / over 2 years ago
  • Help! Update to System WebView is causing my app to be rendered useless - how to identify root cause and mitigate?
    We have RayGun for logging/reporting on the client-side of the apps. They are showing nothing interesting from those devices. They seem to fail silently. Source: almost 3 years ago

What are some alternatives?

When comparing UseResponse and Raygun, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rollbar - Rollbar collects errors that happen in your application, notifies you, and analyzes them so you can debug and fix them. Ruby, Python, PHP, Node.js, JavaScript, and Flash libraries available.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.